Table Games Floor Supervisor - Petersburg

Live! Casino & Hotel Maryland; Petersburg (VA); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading casino in Petersburg is seeking a Table Games Floor Supervisor to ensure high operational standards in gaming areas. Responsibilities include supervising dealers, safeguarding game integrity, and providing exceptional customer service. Candidates should possess at least 2 years of experience along with a relevant degree, ensuring a favorable gaming experience for guests.

Benefits

Generous Bonus Structure

Comprehensive Health Coverage

Retirement Savings with Company Match

Leadership Skills Development & Mentorship Programs

Tuition Reimbursement

Exclusive Discounts on Travel, Services, Goods and Entertainment

Qualifications

• 2-5 years of experience with a degree in related fields.
• Ability to secure and maintain licensure as required by Virginia Gaming Control Board.
• Technical school education in dealing specified games.

Responsibilities

• Responsible for the successful operation of the Table Games area.
• Supervision of table games dealers and control over gaming equipment.
• Manage player ratings and analyze customers' play.

Skills

Customer Service

Analytical Skills

Management Skills

Education

Four (4) year degree in related fields or equivalent work experience

Tools

Microsoft software products

Job description

Table Games Floor Supervisor - Petersburg

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Table Games Floor Supervisor - Petersburg

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Why We Need Your Talents:

At Live! we pride ourselves in our exceptional people. Our Team Members are the foundation of our success and truly the most valuable part of the Live! brand.

Overview

Why We Need Your Talents:

At Live! we pride ourselves in our exceptional people. Our Team Members are the foundation of our success and truly the most valuable part of the Live! brand.

Responsible for the successful operation of the Table Games area, assuring integrity of the games, safeguarding company assets, and ensuring guests have a favorable gaming experience.

Responsibilities (Text Only)

Where You'll Make an Impact:

• Responsible to the Casino Pit Manager or Shift Operations Manager for successful performance of assigned duties.
• Controlling gaming cards and equipment.
• Responsible for the supervision and performance of the table games dealers.
• Assists and advises other departments and company personnel as necessary, to assure the success of the table games.
• Manages the administration of fills/credits, player ratings, keeping track of markers, and rundowns.
• Analyzing customers play; cheating scams, counters, and unusual or suspicious variations of play.
• Development of staff, evaluating and training.
• Review table game activities and promotional status with designated managers.
• Meet with departmental directors and managers as necessary.
• Excellent customer service.
• Ensure the safety and security of guests and employees.
• Other duties as assigned.
  
  

Skills To Help You Succeed

• Methods of Accountability:
• Ability to maintain strict confidentiality relative to financial data, casino policies, and promotions.
• Through various oral and written reports.
• Through achievement of performance goals.
• Standards of Performance:
• Management abilities demonstrated in managing the table games operations.
• Maintain interpersonal working relationship among all personnel.
• Oral and written communication skills.
• Willingness to assume responsibility relative to the performance of the table games.
• Obtainment of departmental budget and goals.
• Effective managing of the staff.
• Accuracy in completing assigned duties, paperwork, and reports.
• Must be proficient with all Microsoft software products.
• Ability to analyze and interpret departmental needs and results.
• Ability to solve complex problems.
• Knowledgeable of specified games and gaming regulations.
• Ability to add monies and chips.
• Knowledge of theft techniques.
• Good public relations/guest service skills.
  
  

Qualifications

Must-Haves:

• Two (2) to Five (5) years of experience with a Four (4) year degree in related fields or equivalent work experience.
• You will be exposed to an alcohol and smoking environment and must be able to work in such environment.
• Technical school education in dealing specified games.
• You will be exposed to an alcohol and smoking environment and must be able to work in such environment.
• Must have the ability to secure and maintain licensure as required by Virginia Gaming Control Board or any other applicable regulatory entity as may be required to perform assigned duties, or as required by Live’s operating standards.
  
  

Physical Requirements

• Sitting 5%
• Walking 10%
• Standing 75%
• Keyboarding 10%
• Use of going up and down thirty-one (31) stairs multiple times per day and elevators.
• 24/7 operation requiring extended hours and the ability and willingness to meet the team members’ schedules when handling matters scheduling, team member relations and staffing.
  
  

What We Offer

Perks We Offer You

• Generous Bonus Structure
• Comprehensive Health Coverage
• R etirement Savings with Company Match
• Leadership Skills Development & Mentorship Programs
• Tuition Reimbursement
• Exclusive Discounts on Travel, Services, Goods and Entertainment
  
  

Life at Live!

Individuals chosen to be part of the Live! Team can expect:

• To be part of an exciting experience unlike any other in the market.
• To be given the power and responsibility to put service and community first.
• To come together as a strong team, while valuing and celebrating our diversity.
• To be given the tools, resources, and opportunity to grow in their career.
• To work hard and have fun.
• Live is a 24 hour /7 days per week high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
• The casino is large and fast paced, requiring the ability and energy to move about it with a true sense of urgency!
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You will work in an environment where smoking is allowed.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Gambling Facilities and Casinos

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