Table Games Floor Supervisor - Petersburg

Live! Casino·Hotel; Petersburg (VA); On-site; USD 40,000 - 60,000; Full time

Job summary

Live! Casino·Hotel is seeking a Table Games Supervisor to oversee operations within the Table Games area, ensuring integrity and a positive gaming experience. The role involves supervising staff, managing departmental tasks, and providing excellent guest service in a high-energy casino environment.

Benefits

Generous Bonus Structure

Comprehensive Health Coverage

Retirement Savings with Company Match

Leadership Development & Mentorship Programs

Tuition Reimbursement

Exclusive Discounts on Travel, Services, Goods, and Entertainment

Qualifications

• 2-5 years of experience in a related field.
• Ability to obtain and maintain licensure as required.

Responsibilities

• Supervise and evaluate table game dealers.
• Control gaming cards and equipment.
• Ensure safety and security of guests and employees.

Skills

Confidentiality

Communication

Management

Problem Solving

Analytical Skills

Guest Relations

Interpersonal Skills

Education

4-year degree in related fields

Technical school education in dealing specified games

Tools

Microsoft Office

Job description

Overview

Why We Need Your Talents:

At Live! we pride ourselves on our exceptional team members. They are the foundation of our success and the most valuable part of the Live! brand.

This role is responsible for the successful operation of the Table Games area, ensuring game integrity, safeguarding assets, and providing guests with a positive gaming experience.

Responsibilities

• Report to the Casino Pit Manager or Shift Operations Manager for performance of duties.
• Control gaming cards and equipment.
• Supervise and evaluate table game dealers.
• Assist other departments to ensure the success of table games.
• Manage administration tasks such as fills/credits, player ratings, markers, and rundowns.
• Analyze customer play for cheating, scams, and suspicious activity.
• Develop, evaluate, and train staff.
• Review table game activities and promotions with managers.
• Meet with departmental directors and managers as needed.
• Provide excellent customer service.
• Ensure the safety and security of guests and employees.
• Perform other duties as assigned.

Skills to Help You Succeed

• Maintain confidentiality of financial data, policies, and promotions.
• Communicate effectively through reports and performance goals.
• Manage table game operations proficiently.
• Maintain good interpersonal relationships among staff.
• Possess strong oral and written communication skills.
• Be responsible for departmental performance and budget.
• Manage staff effectively.
• Complete paperwork and reports accurately.
• Proficient with Microsoft Office products.
• Analyze departmental needs and results.
• Solve complex problems.
• Knowledge of gaming regulations and specified games.
• Ability to handle monetary transactions and detect theft techniques.
• Provide excellent guest relations and service skills.

Qualifications

Must-Haves:

• 2-5 years of experience with a 4-year degree in related fields or equivalent work experience.
• Ability to work in an environment with alcohol and smoking.
• Technical school education in dealing specified games.
• Ability to obtain and maintain licensure as required by regulatory authorities.

Physical Requirements:

• Sitting 5%, walking 10%, standing 75%, keyboarding 10%.
• Use of stairs and elevators multiple times daily.
• Extended hours and flexible scheduling required for 24/7 operation.

What We Offer

Perks We Offer You:

• Generous Bonus Structure
• Comprehensive Health Coverage
• Retirement Savings with Company Match
• Leadership Development & Mentorship Programs
• Tuition Reimbursement
• Exclusive Discounts on Travel, Services, Goods, and Entertainment

Life at Live!

Our team members can expect:

• An exciting, unique experience.
• The power and responsibility to prioritize service and community.
• A diverse, collaborative team environment.
• Tools and resources to grow their careers.
• To work hard, have fun, and be part of a high-energy casino environment.

Note: The casino operates 24/7, and the environment includes exposure to alcohol, cigarette, and cigar smoke, bright lights, and loud noises.