External Job Title Table Games Floor Supervisor - Petersburg

Visitlive; Petersburg (VA); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading entertainment company is seeking a skilled Table Games Supervisor to oversee operations in a dynamic casino environment. This role involves supervising dealers, managing game integrity, and ensuring a positive experience for guests. Candidates should possess strong management skills and 2-5 years of relevant experience. An engaging work atmosphere with growth opportunities awaits successful applicants.

Benefits

Generous bonus structure

Comprehensive health coverage

Retirement plan with company match

Leadership development and mentorship

Tuition reimbursement

Exclusive discounts

Qualifications

• 2-5 years of experience in table game operations.
• Technical education in specific games is preferred.
• Must maintain required licensure.

Responsibilities

• Supervise and evaluate table game dealers.
• Control gaming cards and equipment.
• Ensure excellent customer service and safety.

Skills

Communication

Management

Customer Service

Analytical Skills

Conflict Resolution

Education

4-year degree or equivalent work experience

Tools

Microsoft Office

Job description

Overview

Why We Need Your Talents:

At Live!, we pride ourselves on our exceptional team members. They are the foundation of our success and the most valuable part of the Live! brand.

This role is responsible for the successful operation of the Table Games area, ensuring game integrity, safeguarding assets, and providing guests with a positive gaming experience.

Responsibilities

• Report to the Casino Pit Manager or Shift Operations Manager regarding performance of duties.
• Control gaming cards and equipment.
• Supervise and evaluate table game dealers.
• Assist and advise other departments to ensure the success of table games.
• Manage administration of fills/credits, player ratings, markers, and rundowns.
• Analyze customer play for cheating, scams, counters, and suspicious activities.
• Develop staff through evaluation and training.
• Review table game activities and promotions with managers.
• Meet with departmental directors and managers as needed.
• Provide excellent customer service.
• Ensure guest and employee safety and security.
• Perform other duties as assigned.

Skills to Help You Succeed

• Maintain confidentiality of financial data, policies, and promotions.
• Communicate effectively through reports and performance goals.
• Demonstrate management abilities in table game operations.
• Maintain good interpersonal relationships among staff.
• Possess strong oral and written communication skills.
• Willingness to assume responsibility for performance outcomes.
• Manage departmental budget and goals.
• Effectively manage staff.
• Accurately complete paperwork and reports.
• Proficient with Microsoft Office.
• Analyze departmental needs and results.
• Solve complex problems.
• Knowledge of gaming regulations and specific games.
• Ability to handle monetary transactions and chips.
• Knowledge of theft prevention techniques.
• Excellent guest relations and customer service skills.

Qualifications

Must-Haves:

• 2-5 years of experience with a 4-year degree or equivalent work experience.
• Ability to work in an environment with alcohol and smoking.
• Technical education in specific games.
• Ability to obtain and maintain required licensure.

Physical Requirements:

• Sitting 5%, walking 10%, standing 75%, keyboarding 10%.
• Ability to go up and down stairs and use elevators.
• Extended hours and flexible scheduling required.

What We Offer

Perks:

• Generous bonus structure.
• Comprehensive health coverage.
• Retirement plan with company match.
• Leadership development and mentorship.
• Tuition reimbursement.
• Exclusive discounts.

Life at Live!

Our team members can expect:

• An exciting, unique experience.
• Power and responsibility to prioritize service and community.
• A diverse, collaborative team environment.
• Tools and opportunities for career growth.
• Hard work combined with fun.

• Our casino operates 24/7, with a high-energy, fast-paced environment.
• Exposure to smoke, bright lights, and loud noises.