Surveillance Shift Manager - Petersburg

Live! Casino·Hotel; Petersburg (VA); On-site; USD 50,000 - 70,000; Full time

Job summary

Live! Casino·Hotel is seeking a Surveillance Shift Manager to supervise the Surveillance Department. This role involves overseeing a team, managing operations of CCTV and alarm systems, and ensuring safety and security. Candidates should have significant experience in casino surveillance and related qualifications.

Benefits

Generous bonus structure

Comprehensive health coverage

Retirement savings with company match

Leadership development and mentorship programs

Tuition reimbursement

Exclusive discounts on travel, services, goods, and entertainment

Qualifications

• 4 to 8 years of experience in table games and casino surveillance.
• Ability to work in an environment with alcohol and smoking.
• Ability to secure and maintain licensure as required by regulatory authorities.

Responsibilities

• Supervise a team of Surveillance Supervisors, Operators, and Technicians during assigned shifts.
• Oversee monitoring and operations of CCTV and alarm systems.
• Manage shift scheduling and staffing levels across all shifts.

Skills

Problem-solving

Ability to maintain concentration

Ability to perform under time pressure

Education

Two-year associate degree or technical degree in a related field

Job description

Overview

Why We Need Your Talents:

With our rapid projected expansion, the Live! Casino & Hotel Brand is seeking talented individuals to grow with us and contribute to our future success.

The Surveillance Shift Manager is responsible for supervising the Surveillance Department team members.

Responsibilities

Where You'll Make an Impact:

1. Supervise a team of Surveillance Supervisors, Operators, and Technicians during assigned shifts.
2. Oversee monitoring and operations of CCTV and alarm systems.
3. Manage shift scheduling and staffing levels across all shifts.
4. Supervise department procedures to protect casino assets and ensure safety and security of staff and guests.
5. Review surveillance activities, personnel, and procedures with the Manager.
6. Understand operational logistics and supervise, monitor, and report as needed.
7. Meet with departmental management and leaders as necessary.
8. Perform other duties as assigned.

Skills to Help You Succeed:

• Ability to analyze departmental needs and results.
• Problem-solving skills.
• Ability to maintain concentration for extended periods.
• Ability to perform duties under time pressure.
• Flexibility to work all shifts on a rotating basis.

Qualifications

Must-Haves:

• 4 to 8 years of experience in table games and casino surveillance.
• Two-year associate degree or technical degree in a related field, or equivalent work experience.
• Ability to work in an environment with alcohol and smoking.
• Ability to secure and maintain licensure as required by regulatory authorities.

Physical Requirements:

• Ability to sit for long periods.
• Work in confined spaces with low lighting.
• Lift and carry up to 30 lbs.
• Excellent vision and hearing.
• Manual dexterity for grasping, handling, and reaching.
• Stand and walk approximately 30% of the time.

What We Offer

Perks We Offer You:

• Generous bonus structure.
• Comprehensive health coverage.
• Retirement savings with company match.
• Leadership development and mentorship programs.
• Tuition reimbursement.
• Exclusive discounts on travel, services, goods, and entertainment.

Life at Live!

Our management team can expect:

• Support for building a diverse and strong team.
• Empowerment to prioritize guest and community service.
• Tools, resources, and opportunities for career growth.
• An exciting, unique industry experience.
• A work environment that values hard work and fun.

Note: Live! operates 24/7 in a high-energy casino environment with exposure to alcohol and smoking.