T-Mobile Retail Store and Operations Manager

Exclusive Wireless, Inc.; Bedford (Bedford County); Sur place; USD 38 000 - 67 000; Plein temps

Résumé du poste

Exclusive Wireless, Inc. is seeking a Retail Store and Operations Manager in Pennsylvania to lead and develop the sales team, drive exceptional customer service, and enhance store performance.

You will coach one-on-one, plan staffing, and schedule evenings/weekends/holidays while implementing improvement plans to meet sales and profit goals. Join a dynamic team at a growing wireless brand and help deliver outstanding customer experiences.

Qualifications

• Two (2) years proven retail sales management experience (interactive sales process, commissioned sales).
• Two (2) years of recruiting, hiring, and developing successful store sales teams.
• Ability to stand for long periods of time.
• Able to communicate with and take instructions from leadership staff.

Responsabilités

• Coach, lead and train the sales team to deliver outstanding customer service.
• Hold one‑on‑one coaching sessions and motivate staff to achieve business and individual goals.
• Assist in achieving sales and profit goals and analyze opportunities to create/execute improvement plans.

Connaissances

Retail management

Team leadership

Recruiting

Staff development

Sales coaching

Description du poste

Retail Store and Operations Manager

Compensation Potential: 38k to 67k

The latest phone trends. The newest innovation in wearable tech. The explosion of 5G nationwide.

If you want to be at the forefront of wireless communications then WE WANT YOU! Be unique, bold, confident, reliable and excited as a part of the T-MOBILE brand!

The Wireless Industry is booming and now is the time to join the movement. Our mission is to provide exceptional service in the most professional manner and we believe that customer satisfaction is the keystone to our success. These values have kept our company consistently ranked in the top bracket for customer service in the country.

As a Retail Store and Operations Manager, you will be coaching, leading and training your sales team with the goal of providing the best customer service experience. We are looking for someone who is passionate about their team and dedicated to making their store successful. You will also be expected to hold one‑on‑one coaching sessions and motivate your staff to achieve both business and individual goals.

Qualifications

• Two (2) years proven retail sales management experience (interactive sales process, commissioned sales)
• Two (2) years of recruiting, hiring, and developing successful store sales teams
• The ability to stand for long periods of time
• Achieve sales, profit goals and proactively analyze business needs, identify opportunities, and create/execute improvement plans.
• Market and advertise activities
• Able to communicate with and take instructions from leadership staff
• Must be available to work evenings, weekends and holidays
• Must be able to lift and or move up to 20 lbs
• Must be able to stand for long periods of time

At Exclusive Wireless, we're re‑imagining the rules of wireless and we're just getting started. Join our revolution and be a part of a new wireless nation! #EDUBNATION

Statement

We Take Equal Opportunity Seriously.

We are an Equal Opportunity Employer.

All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law.

Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated.

Furthermore, such discrimination or harassment may violate federal, state, or local law.