T-Mobile Retail Store and Operations Manager

Icon Fitness; Buckhannon (WV); On-site; USD 36,000 - 67,000; Full time

Job summary

Exclusive Wireless in Buckhannon, WV is seeking a Retail Store and Operations Manager to lead a high-energy sales team and deliver outstanding customer service. You will coach, train, and motivate staff to hit store goals and implement effective business processes.

This role requires hands-on leadership, the ability to work evenings, weekends and holidays, and the stamina to stand for long periods. The compensation range is 36k to 67k, reflecting experience and performance.

Qualifications

• Two (2) years proven retail sales management experience (interactive sales process, commissioned sales).
• Two (2) years of recruiting, hiring, and developing successful store sales teams.
• Must be available to work evenings, weekends and holidays.
• Must be able to lift and move up to 20 lbs.

Responsibilities

• Coach, lead and train your sales team to deliver the best customer service experience.
• Conduct one-on-one coaching sessions and motivate staff to achieve business goals.
• Drive store performance through proactive analysis and improvement plans.

Skills

Sales management

Recruiting & development

Stand for long periods

Sales goals & profits

Market & advertising

Communication with leadership

Evenings/weekends/holidays

Lifting up to 20 lbs

Job description

Retail Store and Operations ManagerCompensation Potential: 36k to 67kThe latest phone trends. The newest innovation in wearable tech. The explosion of 5G nationwide.If you want to be at the forefront of wireless communications then WE WANT YOU! Be unique, bold, confident, reliable and excited as a part of the T-MOBILE brand!The Wireless Industry is booming and now is the time to join the movement. Our mission is to provide exceptional service in the most professional manner and we believe that customer satisfaction is the keystone to our success. These values have kept our company consistently ranked in the top bracket for customer service in the country.As a Retail Store and Operations Manager, you will be coaching, leading and training your sales team with the goal of providing the best customer service experience. We are looking for someone who is passionate about their team and dedicated to making their store successful. You will also be expected to hold one-on-one coaching sessions and motivate your staff to achieve both business and individual goals.Qualifications:Two (2) years proven retail sales management experience (interactive sales process, commissioned sales)Two (2) years of recruiting, hiring, and developing successful store sales teamsThe ability to stand for long periods of timeAchieve sales, profit goals and proactively analyze business needs, identify opportunities, and create/execute improvement plans.Market and advertise activitiesAble to communicate with and take instructions from leadership staffMust be available to work evenings, weekends and holidaysMust be able to lift and or move up to 20 lbsMust be able to stand for long periods of timeAt Exclusive Wireless, we're re-imagining the rules of wireless and we're just getting started. Join our revolution and be a part of a new wireless nation! #EDUBNATIONStatementWe Take Equal Opportunity Seriously. We are an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.PRI123