T-Mobile Retail Store and Operations Manager

Icon Fitness; Sonora (CA); On-site; USD 41,000 - 52,000; Full time

Job summary

Exclusive Wireless is seeking a Retail Store and Operations Manager to lead and train a high-performing sales team, delivering exceptional customer service and driving store success.

You will conduct one-on-one coaching, motivate staff to achieve goals, and coordinate store operations to meet sales targets while balancing profitability and customer satisfaction.

Qualifications

• Two years proven retail sales management experience.
• Two years recruiting, hiring, and developing store sales teams.
• Ability to stand for long periods of time.
• Must be available to work evenings, weekends and holidays.

Responsibilities

• Coach, lead and train the sales team to deliver top customer service.
• Conduct one-on-one coaching and motivate staff to meet business and individual goals.
• Analyze business needs, identify opportunities and implement improvement plans.
• Manage store operations to achieve sales and profit targets.

Skills

Retail management

Hiring & recruiting

Sales coaching

Team leadership

Customer service

Stamina

Flexible schedule

Job description

Retail Store and Operations ManagerCompensation Potential: 41K to 52KThe latest phone trends. The newest innovation in wearable tech. The explosion of 5G nationwide.If you want to be at the forefront of wireless communications then WE WANT YOU! Be unique, bold, confident, reliable and excited as a part of the T-MOBILE brand!The Wireless Industry is booming and now is the time to join the movement. Our mission is to provide exceptional service in the most professional manner and we believe that customer satisfaction is the keystone to our success. These values have kept our company consistently ranked in the top bracket for customer service in the country.As a Retail Store and Operations Manager, you will be coaching, leading and training your sales team with the goal of providing the best customer service experience. We are looking for someone who is passionate about their team and dedicated to making their store successful. You will also be expected to hold one-on-one coaching sessions and motivate your staff to achieve both business and individual goals.Qualifications:Two (2) years proven retail sales management experience (interactive sales process, commissioned sales)Two (2) years of recruiting, hiring, and developing successful store sales teamsThe ability to stand for long periods of timeAchieve sales, profit goals and proactively analyze business needs, identify opportunities, and create/execute improvement plans.Market and advertise activitiesAble to communicate with and take instructions from leadership staffMust be available to work evenings, weekends and holidaysMust be able to stand for long periods of timeMust be able to lift and or move 20lbsAt Exclusive Wireless, we're re-imagining the rules of wireless and we're just getting started. Join our revolution and be a part of a new wireless nation! #EDUBNATIONStatementWe Take Equal Opportunity Seriously. We are an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.PRI123