T-Mobile Retail Store and Operations Manager

Exclusive Wireless, Inc.; Kentucky; On-site; USD 36,000 - 64,000; Full time

Job summary

Exclusive Wireless, Inc. is seeking a Retail Store and Operations Manager in Kentucky to lead store performance and coach a dynamic sales team.

You will drive customer service excellence, manage daily operations, and ensure targets are met in a fast-paced wireless retail environment. You will recruit, train, and develop staff, optimize store processes, and collaborate with leadership to implement promotional campaigns.

Qualifications

• Minimum of 2 years retail sales management experience.
• Experience recruiting and developing store sales teams.
• Ability to stand for long periods.
• Flexibility to work evenings, weekends, and holidays.
• Capacity to lift up to 20 lbs.

Responsibilities

• Coach, lead and train the sales team to deliver outstanding customer service.
• Hold one-on-one coaching sessions and motivate staff to hit goals.
• Analyze business needs and create improvement plans.
• Market and advertise store activities.

Skills

Retail management

Sales leadership

Hiring & development

Staff coaching

Job description

Retail Store and Operations Manager

Compensation potential: 36K to 64K

The latest phone trends. The newest innovation in wearable tech. The explosion of 5G nationwide.

If you want to be at the forefront of wireless communications then WE WANT YOU! Be unique, bold, confident, reliable and excited as a part of the T-MOBILE brand!

The Wireless Industry is booming and now is the time to join the movement. Our mission is to provide exceptional service in the most professional manner and we believe that customer satisfaction is the keystone to our success. These values have kept our company consistently ranked in the top bracket for customer service in the country.

As a Retail Store and Operations Manager, you will be coaching, leading and training your sales team with the goal of providing the best customer service experience. We are looking for someone who is passionate about their team and dedicated to making their store successful. You will also be expected to hold one-on-one coaching sessions and motivate your staff to achieve both business and individual goals.

Qualifications

• Two (2) years proven retail sales management experience (interactive sales process, commissioned sales)
• Two (2) years of recruiting, hiring, and developing successful store sales teams
• The ability to stand for long periods of time
• Achieve sales, profit goals and proactively analyze business needs, identify opportunities, and create/execute improvement plans.
• Market and advertise activities
• Able to communicate with and take instructions from leadership staff
• Must be available to work evenings, weekends and holidays
• Must be able to lift and or move up to 20 lbs
• Must be able to stand for long periods of time

At Exclusive Wireless, we're re-imagining the rules of wireless and we're just getting started. Join our revolution and be a part of a new wireless nation! #EDUBNATION

Statement

We Take Equal Opportunity Seriously. We are an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.