T-Mobile Retail Assistant Manager

Exclusive Wireless, Inc.; Westminster (CA); On-site; USD 24,659 - 26,174; Full time

Job summary

A leading wireless communications company in Westminster, CA is seeking a Retail Assistant Manager to enhance customer service and drive sales. In this role, you will collaborate closely with the Store Manager to foster a motivated team through coaching and performance analysis. Candidates should have management experience, strong communication skills, and basic computer skills. The starting pay is $17.90-$19.00 per hour with bonuses. Availability for evenings and weekends is essential.

Qualifications

• At least 1 year of experience in retail or customer service setting.
• Analytical ability to identify areas for improvement.
• Must be able to lift and/or move 20 lbs.

Responsibilities

• Work jointly with the Store Manager to create a sales environment.
• Inspire and motivate your team through coaching.
• Analyze team performance to achieve sales goals.

Skills

Management experience

Retail or customer service experience

Analytical ability

Strong communication skills

Basic computer skills

Job description

Retail Assistant Manager

Starting pay range with bonus: $17.90-$19.00 per hour.

Join the forefront of wireless communications. Be unique, bold, confident, reliable and excited as part of the T‑Mobile brand. Our mission is to provide exceptional service in a professional manner, with customer satisfaction the keystone to our success. We are consistently ranked among the top for customer service in the country.

Responsibilities

As a Retail Assistant Store Manager, you will work jointly with the Store Manager to create a sales environment that delivers exceptional customer service and a successful business. You will inspire and motivate your team by teaching and coaching them on the sales floor, encouraging success and learning opportunities, and analyzing their performance.

Qualifications

• Management experience or equivalent.
• At least 1 year of experience in a retail or customer service setting.
• Analytical ability to identify and address areas of improvement for the sales team to achieve and exceed sales goals.
• Strong communication skills and ability to take instructions from leadership staff.
• Basic computer skills (word processing, email, Google Sheets or Excel).
• Must be available to work evenings, weekends and holidays.
• Must be able to stand for long periods of time.
• Must be able to lift and/or move 20 lbs.

Statement

We Take Equal Opportunity Seriously. We are an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based on any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.