T-Mobile Retail Assistant Manager

Exclusive Wireless, Inc.; Maple Valley (WA); On-site; USD 26,174 - 30,307; Full time

Job summary

Exclusive Wireless, Inc. is looking for a Retail Assistant Manager in Maple Valley, WA. In this role, you will work alongside the Store Manager to enhance the sales environment and provide exceptional customer service. We seek someone with management experience and at least a year in retail or customer service. The position offers a starting pay range of $19.00 - $22.00 with potential bonuses. You must be willing to work evenings and weekends.

Qualifications

• 1+ year experience in retail or customer service.
• Ability to analyze team performance and implement improvements.
• Must be available to work evenings, weekends, and holidays.

Responsibilities

• Create a sales environment that provides exceptional customer service.
• Inspire and motivate the team through coaching.
• Analyze performance to achieve and exceed sales goals.

Skills

Management experience

Customer service

Basic computer skills

Job description

Retail Assistant Manager

Starting pay range with bonus for this position is approximately $19.00 - $22.00.

The latest phone trends. The newest innovation in wearable tech. The explosion of 5G nationwide. If you want to be at the forefront of wireless communications then WE WANT YOU! Be unique, bold, confident, reliable and excited as a part of the T-MOBILE brand!

The Wireless Industry is booming and now is the time to join the movement. Our mission is to provide exceptional service in the most professional manner and we believe that customer satisfaction is the keystone to our success. These values have kept our company consistently ranked in the top bracket for customer service in the country.

As a T-Mobile Retail Assistant Store Manager, you will work together with the Store Manager to create a sales environment that provides exceptional customer service and a successful business. You will inspire and motivate your team by teaching and coaching them out on the sales floor. You will encourage success and learning opportunities within your team and analyze their performance.

Qualifications

• Management experience or equivalent.
• At least 1 year experience in a retail or customer service setting.
• Analyze and address areas of improvement for the sales team in order to achieve and exceed sales goals.
• Able to communicate with and take instructions from leadership staff.
• Basic computer skills (word processing, email, Google Sheets or Excel).
• Must be available to work evenings, weekends and holidays.
• Must be able to stand for long periods of time.
• Must be able to lift and or move 20lbs.

We Take Equal Opportunity Seriously. We are an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.