Systems Support Technician: IT Helpdesk & Training
ADP, Inc.
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Job summary
Rock-It Company in Lititz, PA, is seeking a Systems Support Specialist to provide on-site IT support for data, voice, video, hardware, and software. You will respond to break/fix requests, assist users, and help maintain computer systems in a fast-paced logistics environment.
You will collaborate with IT leaders, learn the proprietary Cargo Science system, and grow technical expertise across multiple support areas while ensuring high-quality, autonomous work with procedures adherence.
Responsibilities
- Serve as a technical resource for equipment maintenance and hardware/software purchases.
- Provide training for employees and new hires in computer operations and peripheral equipment.
Skills
Tools
Job description
Rock-It Company in Lititz, PA, is seeking a Systems Support Specialist to provide on-site IT support for data, voice, video, hardware, and software. You will respond to break/fix requests, assist users, and help maintain computer systems in a fast-paced logistics environment.
You will collaborate with IT leaders, learn the proprietary Cargo Science system, and grow technical expertise across multiple support areas while ensuring high-quality, autonomous work with procedures adherence.
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