IT Support Intern - Hands-On, In-Office

Webstaurantstore; Lancaster, Northern (Lancaster County, KY); Hybrid; USD 28,000 - 30,000; Full time

Job summary

WebstaurantStore is seeking a motivated IT Support Technician Intern in Lancaster, PA. The role involves providing end-user technical support across the company, handling hardware, software, and network issues, and assisting with new equipment deployment.

Ideal candidates are pursuing or recently completed an IT/CS degree, with strong problem-solving, communication, and teamwork skills. This is a full-time, in-office internship with locations in Lancaster or Lititz.

Qualifications

• Basic understanding of computer hardware, software, and networking concepts.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Eagerness to learn and adapt to new technologies.
• Exceptional attention to detail and accuracy.

Responsibilities

• Provide technical support to end-users via phone, email, and in-person.
• Assist in troubleshooting and resolving hardware, software, and network issues.
• Create and manage user accounts and permissions.
• Assist with the setup and deployment of new equipment.
• Document and track support requests and resolutions.
• Participate in IT projects and contribute to their successful completion.
• Maintain a high level of customer service and professionalism.

Skills

Technical troubleshooting

Networking concepts

Communication

Teamwork

Problem solving

Attention to detail

Learning mindset

Education

IT/CS degree

Job description

WebstaurantStore is seeking a motivated IT Support Technician Intern in Lancaster, PA. The role involves providing end-user technical support across the company, handling hardware, software, and network issues, and assisting with new equipment deployment.

Ideal candidates are pursuing or recently completed an IT/CS degree, with strong problem-solving, communication, and teamwork skills. This is a full-time, in-office internship with locations in Lancaster or Lititz.