Systems Support & Optimization Analyst

WVU Medicine; Morgantown (WV); Vor Ort; USD 52.000 - 76.000; Vollzeit

Zusammenfassung

WVU Medicine in Morgantown, WV is seeking an IT Support position to help design, implement, and maintain software systems. You will assist in troubleshooting, provide end-user training, and perform basic project coordination while collaborating with senior IT staff to ensure system functionality and efficiency.

The role emphasizes maintenance, testing, and optimization of systems to improve patient care processes and operational workflows, with a focus on foundational technical and

Qualifikationen

• Bachelor’s degree in Computer Science, Information Technology or a related field OR two (2) years of relevant experience.
• Relevant certifications and/or proficiencies may be required for this position, with a target completion within 90 days following formal training provided by WVUHS Information Technology.

Aufgaben

• Maintain, update, and innovate IT systems to meet organizational needs.
• Assist in diagnosing and resolving IT issues with daily troubleshooting and escalation as needed.
• Support system modifications, implementation, and testing for basic workflows.
• Participate in functional and integrated testing; document results and improvements.
• Contribute to system error correction and optimization to ensure timely resolutions.

Kenntnisse

System troubleshooting

End-user training

Project coordination (basic)

Collaborative teamwork with senior IT

Ausbildung

Bachelor’s degree in CS/IT or related field

Two years of relevant experience

Tools

HL7

FHIR

DICOM

Jobbeschreibung

WVU Medicine in Morgantown, WV is seeking an IT Support position to help design, implement, and maintain software systems. You will assist in troubleshooting, provide end-user training, and perform basic project coordination while collaborating with senior IT staff to ensure system functionality and efficiency.

The role emphasizes maintenance, testing, and optimization of systems to improve patient care processes and operational workflows, with a focus on foundational technical and