Systems Specialist

Socket.dev; Atlanta (GA); On-site; USD 68,000 - 83,000; Full time

Job summary

Rohadfox Construction Control Services is seeking a Systems Specialist to support administration, configuration, and continuous improvement of technology solutions used to manage projects, documents, workflows, and processes. This role serves as a primary resource for user support, system administration, training, and documentation.

Bases onsite at our Atlanta client office, the position offers $75k+ DOE and full benefits.

Qualifications

• Associate degree requirement and 4 years of relevant experience; or 6 years in lieu of degree.
• Experience supporting or administering SharePoint, including permissions and workflows.
• Experience supporting or administering ProjectWise or similar document management.
• Experience supporting or administering Trimble Unity Construct (e-Builder), Primavera Unifier, Procore, or other PMIS.
• Experience creating or maintaining technical documentation and user guides.
• Experience working with multiple stakeholders to support operations and improvements.
• Strong communication, organization, and customer-service skills.

Responsibilities

• Provide day-to-day support for business and project management systems.
• Configure and maintain system settings, workflows, user permissions, reports, and dashboards.
• Collaborate with stakeholders to identify business needs and implement tech solutions.
• Develop procedures, user guides, and training materials.
• Deliver user training and onboarding support.
• Assist with process improvement and automation opportunities.
• Support data quality, reporting, document management, and workflows.
• Evaluate new technologies and enhancements.
• Collaborate with internal teams, clients, consultants, and software vendors.

Skills

Troubleshooting

End-user support

Documentation

Communication

Organizational skills

Customer service

Education

Associate degree in Information Technology, Computer Science, Business, Engineering, Construction Management, or related field

Tools

SharePoint

ProjectWise

Trimble Unity Construct / e-Builder

Oracle Primavera Unifier

Procore

Power Platform

Power BI

SQL

Job description

Rohadfox Construction Control Services is seeking a Systems Specialist to support our client's administration, configuration, and continuous improvement of technology solutions that are used to manage projects, documents, workflows, and processes. Serves as a primary resource for user support, system administration, process improvement, training, and documentation activities.

Works closely with team to resolve issues, support system users, improve business processes, and implement technology solutions that enhance operational efficiency. Full time opportunity, on-site at Client Atlanta office. Range begins $75k (and up) DOE. Full benefits provided by Rohadfox.

Minimum Qualifications

• Associate degree in Information Technology, Computer Science, Business, Engineering, Construction Management, or related field and 4 years of relevant experience; or
• 6 years of relevant experience in lieu of degree.

Essential Functions

• Provides day-to-day support for business and project management systems, including troubleshooting issues and responding to user requests.
• Configures and maintains system settings, workflows, user permissions, reports, dashboards, and related functionality.
• Works with stakeholders to identify business needs and implement practical technology solutions.
• Develops and maintains procedures, user guides, training materials, and other supporting documentation.
• Delivers user training and supports onboarding of new system users.
• Assists with process improvement initiatives and identification of automation opportunities.
• Supports data quality, reporting, document management, and workflow-related activities.
• Evaluates and tests new technologies, enhancements, and system improvements.
• Collaborates with internal teams, clients, consultants, and software vendors to support program operations.
• Performs other duties as assigned.

Required Experience

• Experience supporting or administering SharePoint, including user permissions, document libraries, workflows, site administration, or related functionality. This can include SharePoint Online, Microsoft 365, or comparable collaboration platforms.
• Experience supporting or administering ProjectWise or a comparable document management system, including user access, permissions, project setup, document workflows, or document control processes.
• Experience supporting or administering Trimble Unity Construct(previously known as e-Builder)Oracle Primavera Unifier, Procore, or other construction/program management information systems.
• Experience supporting or administering software applications, business systems, or technology platforms.
• Experience troubleshooting technical issues and providing end-user support.
• Experience creating or maintaining technical documentation, procedures, user guides, or training materials.
• Experience working with multiple stakeholders to support business operations and process improvements.
• Strong communication, organization, and customer-service skills.

Preferred Experience

• Experience with project management, document management, workflow, collaboration, or reporting systems.
• Experience configuring workflows, reports, dashboards, forms, or user permissions.
• Experience supporting engineering, transportation, construction, project controls, program management, or document control operations.
• Experience with Microsoft Power Platform, Power BI, SQL, automation tools, or similar technologies.
• Experience identifying and implementing process improvements or automation solutions.