Systems Reliability Engineer — Cloud, AI & Automation

T-MOBILE USA, Inc.; Overland Park (KS); On-site; USD 84,000 - 151,000; Full time

Benefits offered by this job

Life insurance

Vision insurance

Tuition assistance

Job summary

T-Mobile USA, Inc. is seeking a System Reliability Engineer (SRE) to protect and optimize the software and systems behind IT services, focusing on scalability, availability, latency, performance, and security.

You will design and maintain CI/CD pipelines and build cloud-native capabilities to accelerate delivery and improve customer experience. You will join the Compliance Campaign Management team within ISAM, using Power Platform, Azure DevOps, Graph APIs, and AI-driven automation to streamline

Qualifications

• Bachelor's Degree required.
• 2–4+ years relevant experience (preferred).
• Experience in Agile and DevOps environments (preferred).
• Experience in one or more of: C, C#, Java, Perl, Python, Go, or scripting experience in Shell and Perl (Preferred).
• Experience in CI/CD tools, such as Jenkins, Cloudbees, etc., and other automation tools (Preferred).
• Experience with DevOps tools, such as Ansible, Chef, Puppet, etc. Experience in Docker, Kubernetes, etc. is preferable. (Preferred).
• Experience in APM tools like AppDynamics, logging tool, like Splunk. (Preferred).
• Experience working in a cloud environment (public/private). (Preferred).
• Experience in migrating to cloud or cloud native environments is preferable. (Preferred).

Responsibilities

• Utilizes proficient knowledge and skill in emerging DevOps-centric automation tools and technologies for CICD, configuration management, etc. for non-prod and production environments.
• Performs environment management, automated server provisioning (VMs), pipeline configuration.
• Delivers software to improve the availability, scalability, latency, and efficiency of T-Mobile's services.
• Creates, manages, and uses dashboard for continuous monitoring and health check of applications, and the underlying infrastructure, improve the quality of services using the monitoring feedback for non-production and production environment.
• Contributes to future improvement of software delivery processes and operations, e.g., cloud enablement , use of microservices with containerization.
• Maintains and improves the reliability and uptime of compliance automation workflows including Power Apps , Power Automate approval flows, Azure blob storage pipelines, and agentic automation integrations supporting 100+ annual SOX, PCI, and CPNI controls.
• Builds and maintains observability and monitoring for AI agent workflows - tracking agent accuracy, SLA compliance, and anomaly detection - enabling the team's Human-in-the-Loop governance model and audit accountability standards.

Skills

Graph API integration

AI workflow monitoring

Python scripting

Power Apps admin

Identity governance

Application Monitoring

Automation

Scripting

SLO

System Reliability

Troubleshooting

Power Platform

Azure

Education

Bachelor's Degree

Tools

Jenkins

CloudBees

Ansible

Chef

Puppet

Docker

Kubernetes

Power Apps

Power Automate

Azure

Microsoft Graph APIs

Job description

T-Mobile USA, Inc. is seeking a System Reliability Engineer (SRE) to protect and optimize the software and systems behind IT services, focusing on scalability, availability, latency, performance, and security.

You will design and maintain CI/CD pipelines and build cloud-native capabilities to accelerate delivery and improve customer experience. You will join the Compliance Campaign Management team within ISAM, using Power Platform, Azure DevOps, Graph APIs, and AI-driven automation to streamline