Systems Learning & Adoption Architect (Remote)

Net at Work; United States; Remote; USD 85,000 - 95,000; Full time

Benefits offered by this job

Health benefits

401k retirement plan

Paid time off

Paid holidays

Wellness program

Life and AD&D insurance

Job summary

Net at Work is seeking a Systems Learning Specialist to create and deliver training for employees across multiple technology platforms. You will translate system updates into engaging learning content and drive user adoption through instructor-led, virtual, and self-paced formats.

You will collaborate with Learning & Development, Systems Operations, and business stakeholders to transform requirements into effective learning experiences, while supporting onboarding and AI enablement initiatives.

Qualifications

• 2-5 years of experience in corporate training, learning and development, employee enablement, instructional design, or systems training.
• Experience creating training content and learning materials.
• Strong presentation and facilitation skills.
• Ability to quickly learn new software platforms and business processes.
• Excellent written communication and documentation skills.
• Strong organizational and project coordination abilities.
• Experience with Microsoft 365 including PowerPoint, Teams, Excel, Word, and SharePoint.
• Experience supporting software implementations or system rollouts.
• Experience with ticketing systems, CRM platforms, HRIS platforms, or workflow applications.
• Familiarity with learning management systems and digital learning tools.
• Experience creating video-based learning content or microlearning assets.
• Exposure to AI tools and AI-assisted content development.

Responsibilities

• Develop and deliver instructor-led, virtual, and self-paced training programs for employees.
• Create engaging learning materials including presentations, job aids, quick reference guides, videos, process documentation, and knowledge articles.
• Support employee adoption of business systems including ticketing platforms, HR systems, collaboration tools, and operational applications.
• Translate system updates, process changes, and business requirements into clear learning content.
• Conduct platform walkthroughs, testing, and hands-on exploration to understand workflows and user experiences before developing training materials.
• Facilitate new system launches, enhancements, and adoption initiatives.
• Assist with AI enablement efforts by developing and delivering foundational AI learning content and best practices.
• Maintain and update training materials to ensure content remains accurate and current.
• Partner with subject matter experts to gather information and validate training effectiveness.
• Support employee onboarding and ongoing learning initiatives related to business systems and technology tools.
• Track participation, feedback, and adoption metrics to continuously improve learning programs.

Skills

Instructional design

Content development

Training delivery

Presentation skills

Facilitation

Written communication

Project coordination

Learning agility

Tools

Microsoft 365

LMS

Ticketing systems

CRM platforms

HRIS platforms

Video content tools

AI content tools

Job description

Net at Work is seeking a Systems Learning Specialist to create and deliver training for employees across multiple technology platforms. You will translate system updates into engaging learning content and drive user adoption through instructor-led, virtual, and self-paced formats.

You will collaborate with Learning & Development, Systems Operations, and business stakeholders to transform requirements into effective learning experiences, while supporting onboarding and AI enablement initiatives.