Learning and Development Specialist

Net at Work; United States; Remote; USD 85,000 - 95,000; Full time

Benefits offered by this job

Health benefits

401k retirement plan

Paid time off

Paid holidays

Wellness program

Life and AD&D insurance

Job summary

Net at Work is seeking a Systems Learning Specialist to create and deliver training for employees across multiple technology platforms. You will translate system updates into engaging learning content and drive user adoption through instructor-led, virtual, and self-paced formats.

You will collaborate with Learning & Development, Systems Operations, and business stakeholders to transform requirements into effective learning experiences, while supporting onboarding and AI enablement initiatives.

Qualifications

• 2-5 years of experience in corporate training, learning and development, employee enablement, instructional design, or systems training.
• Experience creating training content and learning materials.
• Strong presentation and facilitation skills.
• Ability to quickly learn new software platforms and business processes.
• Excellent written communication and documentation skills.
• Strong organizational and project coordination abilities.
• Experience with Microsoft 365 including PowerPoint, Teams, Excel, Word, and SharePoint.
• Experience supporting software implementations or system rollouts.
• Experience with ticketing systems, CRM platforms, HRIS platforms, or workflow applications.
• Familiarity with learning management systems and digital learning tools.
• Experience creating video-based learning content or microlearning assets.
• Exposure to AI tools and AI-assisted content development.

Responsibilities

• Develop and deliver instructor-led, virtual, and self-paced training programs for employees.
• Create engaging learning materials including presentations, job aids, quick reference guides, videos, process documentation, and knowledge articles.
• Support employee adoption of business systems including ticketing platforms, HR systems, collaboration tools, and operational applications.
• Translate system updates, process changes, and business requirements into clear learning content.
• Conduct platform walkthroughs, testing, and hands-on exploration to understand workflows and user experiences before developing training materials.
• Facilitate new system launches, enhancements, and adoption initiatives.
• Assist with AI enablement efforts by developing and delivering foundational AI learning content and best practices.
• Maintain and update training materials to ensure content remains accurate and current.
• Partner with subject matter experts to gather information and validate training effectiveness.
• Support employee onboarding and ongoing learning initiatives related to business systems and technology tools.
• Track participation, feedback, and adoption metrics to continuously improve learning programs.

Skills

Instructional design

Content development

Training delivery

Presentation skills

Facilitation

Written communication

Project coordination

Learning agility

Tools

Microsoft 365

LMS

Ticketing systems

CRM platforms

HRIS platforms

Video content tools

AI content tools

Job description

Learning and Development Specialist

47 - People and Learning

Remote (United States)

About Net at Work

Founded in 1996, Net at Work is one of North America’s largest technology advisors and solution providers for small and mid-size businesses. Our award-winning consultancy offers a rich portfolio of next-generation technology, industry expertise, implementation and managed services to help organizations derive value from the transformative benefits of technology.

Through the integration ofERP,HCM and/orCRMsolutions, Net at Work offers unique, industry-specific solutions and operation platforms that enable companies to compete more effectively in today’s digital economy. For more information, visitwww.netatwork.com.

About this Position

As Net at Work continues to evolve its internal systems, processes, and technology platforms, we are seeking a Systems Learning Specialist to support employee readiness, technology adoption, and learning enablement across the organization.

The Systems Learning Specialist plays a key role in helping employees successfully adopt and utilize business systems, tools, and processes. This role partners closely with Learning & Development, Systems Operations, and business stakeholders to transform system requirements, workflows, and process updates into engaging and effective learning experiences.

This position is focused on the execution of training initiatives, including content development, facilitation, documentation, and user adoption support across multiple technology platforms.

Job Responsibilities

• Develop and deliver instructor-led, virtual, and self-paced training programs for employees.
• Create engaging learning materials including presentations, job aids, quick reference guides, videos, process documentation, and knowledge articles.
• Support employee adoption of business systems including ticketing platforms, HR systems, collaboration tools, and operational applications.
• Translate system updates, process changes, and business requirements into clear learning content.
• Conduct platform walkthroughs, testing, and hands-on exploration to understand workflows and user experiences before developing training materials.
• Facilitate new system launches, enhancements, and adoption initiatives.
• Assist with AI enablement efforts by developing and delivering foundational AI learning content and best practices.
• Maintain and update training materials to ensure content remains accurate and current.
• Partner with subject matter experts to gather information and validate training effectiveness.
• Support employee onboarding and ongoing learning initiatives related to business systems and technology tools.
• Track participation, feedback, and adoption metrics to continuously improve learning programs.

Job Requirements

• 2-5 years of experience in corporate training, learning and development, employee enablement, instructional design, or systems training.
• Experience creating training content and learning materials.
• Strong presentation and facilitation skills.
• Ability to quickly learn new software platforms and business processes.
• Excellent written communication and documentation skills.
• Strong organizational and project coordination abilities.
• Proficiency with Microsoft 365 applications including PowerPoint, Teams, Excel, Word, and SharePoint.
• Experience supporting software implementations or system rollouts.
• Experience with ticketing systems, CRM platforms, HRIS platforms, or workflow applications.
• Familiarity with learning management systems and digital learning tools.
• Experience creating video-based learning content or microlearning assets.
• Exposure to AI tools and AI-assisted content development.

Customer Requirements

This job may require access to customer information, systems, and/or premises. As a result, this job may require customer approval for such access as an essential job function.

Core Competencies

• Client Champion – Relentlessly exceed client expectations. Consistently anticipate needs to deliver valuable solutions and extraordinary outcomes.
• Problem Solver – Smart, analytical, inquisitive, knowledge-seeker that thrives on a challenge.
• Promise Keeper – Place high value on keeping our word and doing the right thing. Demonstrate honesty, integrity, and commitment.
• Collaborative Integrator –Team player, unifier, relationship-oriented, win-win seeker, exemplify the concept of relationships through trust and unity.
• Driven Intrapreneur – Exceed goals using independent creative thinking, optimism, self-confidence, and a can-do attitude.
• Inspiring Coach – Help employees, clients and partners using knowledge, expertise, experience, and situational fluency.

Compensation and Benefits

Base salary range: $85,000 to $95,000.

This position is also eligible for a bonus in accordance with the terms of the Company's plan.

Please note that the quoted pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) experience, including industry or product-specific experience, education, knowledge, skills, and abilities, as well as internal equity, alignment with market data, and/or other applicable laws.

We provide competitive, affordable, and diverse benefit programs that support your total health – from healthy body to healthy mind. These benefits support you and your family in all aspects of life:

• Health and Welfare (Medical, Dental, Vision)
• Accident, Critical Illness, and Hospital Indemnity
• Employee Assistance Program (EAP)
• Life and AD&D Insurance
• Short- and Long-Term Disability Insurance
• Flexible Spending Accounts
• Transportation and Parking Accounts
• Health Savings Accounts (with company contribution)
• Retirement Planning (401k with matching contribution)
• Legal Benefits
• Identity Theft Protection
• Pet Insurance
• Wellness Program Offerings
• Paid Time Off, accrued per pay period based on years of service starting at 15 days annually.
• 8 Paid Holidays per year, including 1 floating holiday.

The compensation and benefits information is accurate of the date of this posting and subject to plan eligibility. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

The Company expects to accept applications for this position until October 28, 2026.

EOE/Diversity & Inclusion Statement

Net at Work is dedicated to unleashing the power and potential of our employees and teams by creating a vibrant and inclusive workplace where each employee can be their best. We are committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We embrace and encourage equitable treatment of our employees and strive to create a work environment free of discrimination at all organizational levels and in all forms. Net at Work recognizes the rights of all individuals to mutual respect and the acceptance of others without biases based on differences of any kind.

Net at Work is a proud equal opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members that is free of discrimination and harassment. All employment decisions at Net at Work are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, family or parental status, gender, gender identity or expression, sexual orientation, national origin, veteran or disability status, or any other status protected by the laws or regulations in the locations where we operate.