Systems Engineer MID - WAN DSTB FAK

Apex Systems; Pearl City (HI); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Medical insurance

401K plan

HSA account

EAP program

Training resources

Certification discounts

Job summary

Everforth Apex seeks a Systems Engineer to support a large-scale enterprise network, including LAN/WAN/WLAN, security, and boundary engineering. You will serve as a Tier III escalation resource, coordinate with vendors, and contribute to change management and lab validation.

The role requires on-site work at Pearl Harbor, travel up to 10%, and collaboration with cross-functional teams to improve availability, performance, and security.

Qualifications

• Experience with large-scale enterprise networks across LAN/WAN/WLAN.
• Strong routing/switching, SD-WAN, VPN, OSPF/BGP/EIGRP skills.
• Experience providing Tier III escalation support in complex environments.

Responsibilities

• Lead troubleshooting of complex network issues in a large enterprise environment.
• Configure and maintain switches, routers, VLANs, APs, firewalls, and sensors.
• Develop and maintain Engineering Implementation Plans (EIPs) for deployments.

Skills

LAN/WAN/WLAN

Network security

Tier III support

JIRA SAFe

Lab validation

Education

Bachelor's degree in a related field

Master's degree in related field

Tools

Cisco IOS

Arista

JIRA

SAFe Agile

Job description

Job Description

Job#: 3052054

Location: Pearl Harbor, Hawaii (Onsite)

Role Overview

We are seeking an experienced Systems Engineer to support a large-scale, geographically dispersed enterprise network environment. The ideal candidate will bring expertise across LAN/WAN/WLAN, network boundary engineering, routing, switching, network security, and Tier III troubleshooting. This position will serve as a technical resource and escalation point for complex network issues while supporting engineering, configuration management, change management, lab validation, and future enterprise network solutions.

Key Responsibilities

• Lead efforts to identify, troubleshoot, analyze, and resolve complex network issues in a dynamic enterprise environment.
• Configure, maintain, and troubleshoot network infrastructure, including switches, routers, VLANs, wireless access points (APs), firewalls, and network sensors.
• Provide engineering expertise and operational support for a large-scale intranet environment.
• Serve as a Tier III escalation resource for complex incidents, including coordinating with vendors as necessary for incident resolution.
• Serve as a subject matter expert and technical backstop for troubleshooting efforts involving multiple network disciplines.
• Apply knowledge of defense-in-depth principles to secure enterprise network infrastructure.
• Troubleshoot technologies and protocols including routing, switching, SD-WAN, WLAN, MPLS, VPNs, OSPF, BGP, EIGRP, switching protocols, and multicast.
• Collaborate with cross-functional engineering and operations teams to enhance network availability, performance, reliability, and security.
• Develop and maintain Engineering Implementation Plans (EIPs) supporting network changes and deployments.
• Create and manage change management tickets for deployments, maintenance activities, upgrades, and other network changes.
• Conduct Root Cause Analysis (RCA) in support of problem management activities and recurring incident resolution.
• Participate in engineering, architecture, and project meetings to design and develop future enterprise network solutions.
• Track engineering and operational work within an Agile/SAFe framework using JIRA.

Configuration Management Responsibilities

• Maintain version-controlled configuration baselines for network infrastructure devices.
• Maintain records of startup and running configurations, firmware versions, security policies, and associated network configuration data.
• Ensure configuration changes are documented, peer-reviewed, approved, and backed up to a centralized repository.
• Maintain change-tracking and rollback capabilities to support operational resilience and configuration recovery.
• Ensure network configurations remain compliant with applicable security guides and organizational cybersecurity policies.
• Conduct pre-production validation testing for firmware upgrades, configuration changes, and security patches.
• Perform testing within an isolated lab environment designed to mirror applicable production network topology and configurations.
• Validate network functionality, security policies, device interoperability, and performance against established baselines.
• Document testing results, identified risks, remediation requirements, and deployment recommendations.

Education & Experience

• Bachelor's degree with 8–12 years of relevant professional experience; or
• Master's degree with 6–10 years of relevant professional experience.
• Equivalent education and experience substitutions may be considered.

Certifications

• An IAT Level III qualifying certification (such as CASP+, CISSP, or CCNP Security).
• A recognized network vendor certification (such as Cisco CCNA, CCNP, or CCIE).

Technical Skills & Expertise

• Subject Matter Expertise in BAN/LAN/WAN/WLAN and Network Boundary engineering.
• Experience performing technical network maintenance, configuration, troubleshooting, and engineering activities.
• Experience providing Tier III escalation support in large-scale enterprise environments.
• Experience supporting networks of comparable scale to 16,000+ devices across 450+ geographically dispersed locations.
• Hands-on troubleshooting experience with routing, switching, SD-WAN, WLAN, MPLS, VPNs, OSPF, BGP, EIGRP, switching protocols, and multicast.
• Experience with SAFe Agile methodologies and JIRA.

Operational Requirements

• Willingness and ability to participate in an on-call rotation.
• Ability to perform scheduled and unscheduled work during off-hours, including maintenance windows, when required.
• Ability to travel up to 10%.

Preferred Qualifications

• Previous experience supporting Navy or other federal government programs and environments.
• Experience with network automation and Infrastructure as Code (IaC) technologies and practices.
• Hands-on experience with automation technologies such as Ansible and Python.
• Experience with Arista networking technologies.
• Advanced Cisco networking certifications (CCNP or CCIE) are desirable.

Everforth Apex Benefits Overview

• Medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection.
• ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure.
• Health Savings Account (HSA) on the HDHP plan.
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
• Corporate discount savings program and other discounts.
• On-demand training program, access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.
• Dedicated customer service team for Consultants to address questions around benefits and other resources.
• Certified Career Coach.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

NYSE: EFOR

4400 Cox Road

Suite 200

Glen Allen, Virginia 23060

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.