Systems Engineer I - MSP: MS 365, Automation & Security

Cortavo, Inc.; Atlanta (GA); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Unlimited paid time off

Employer contributed health benefits

Access to a company cell phone plan

Job summary

Cortavo, Inc. is seeking an experienced Systems Engineer I to join our Atlanta, GA team. The ideal candidate will have 4-7 years of experience, proficient in Microsoft technologies, and capable of supporting and implementing IT systems across various environments.

This role includes responsibilities such as troubleshooting service desk tickets, mentoring junior staff, and collaborating with cross-functional teams. We offer competitive salary, health benefits, and unlimited paid time off.

Qualifications

• 4-7 years of IT systems engineering experience.
• Empathetic customer service approach.
• Ability to communicate technical concepts to non-technical stakeholders.

Responsibilities

• Troubleshoot escalated Service Desk tickets.
• Mentor and train Associate Engineers and Service Desk Analysts.
• Collaborate with cross-functional teams and vendors.

Skills

Proficiency in Microsoft 365

Strong written and verbal communication

Excellent organizational and time management skills

PowerShell scripting and automation expertise

Education

Bachelor’s degree in Computer Science, Engineering, or Information Technology

Tools

Microsoft Endpoint Manager (Intune)

Office 365 administration tools

Halo ticketing system

Job description

Cortavo, Inc. is seeking an experienced Systems Engineer I to join our Atlanta, GA team. The ideal candidate will have 4-7 years of experience, proficient in Microsoft technologies, and capable of supporting and implementing IT systems across various environments.

This role includes responsibilities such as troubleshooting service desk tickets, mentoring junior staff, and collaborating with cross-functional teams. We offer competitive salary, health benefits, and unlimited paid time off.