Systems Engineer

Fortinet, Inc.; Puerto Rico; On-site; USD 90,000 - 140,000; Full time

Job summary

Fortinet, Inc. is seeking a Systems Engineer to work closely with a sales representative in a defined territory. The role supports the sales organization in pre-sales, sales calls, and post-sales, serving as the main technical resource on customer engagements.

You will conduct site surveys, assist with network design, install and validate solutions, and provide post-sales training and technical support to identified accounts, ensuring successful deployments in Puerto Rico area.

Qualifications

• Field sales experience required across defined territories.
• Experience in technical/pre-sales support as a sales or systems engineer.
• Knowledge of LAN/WAN/Internet services and wireless deployments.
• Familiarity with wireless authentication, DNS/NFS/SMTP/HTTP/TCP/IP.
• Understanding of routing, switching, VPN, LAN/WAN, and network security.
• Experience with security protocols and encryption technologies (RADIUS, PKI, IPSEC, 802.1Q, SSH, SSL).
• Industry certifications CCIE and CISSP are a plus.

Responsibilities

• Pre-sales: qualify sales leads from a technical perspective.
• Sales calls: act as the main technical resource and explain features, specs, and integration.
• Post-sales: be the lead technical contact for identified accounts and work with support and engineering to resolve issues.
• Provide post-sales training to identified customers.

Skills

Field sales experience

Pre-sales support

LAN/WAN/Internet administration

Wireless technologies

DNS/NFS/SMTP/HTTP/TCP/IP

Routing

Switching

VPN

Network Security

Intrusion Detection

Anti Virus

RADIUS

PKI

IKE

Certificates

L2TP

IPSEC

FIREWALL

802.1Q

MD5

SSH

SSL

SHA1

DES

3DES

Encryption

Authentication technologies

CCIE

CISSP

Job description

We are looking for a Systems Engineer to work closely with a sales representative in a defined territory. Your main mission as Systems Engineer will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.

Skills & Qualifications

• Field sales experience.
• Experience in technical/pre-sales support as a sales or systems engineer
• Experience in LAN/WAN/Internet services administration
• Experience with Wireless technologies, deploying, supporting and doing site surveys.
• Solid understanding of Wireless Authentication technologies
• Exceptional understanding of DNS and NFS, SMTP, HTTP, TCP/IP
• Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus.
• Solid understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES
• Experience with encryption and authentication technologies required
• Certifications: CCIE, CISSP

Job duties and responsibilities:

• Pre-sales - assist in qualifying sales lead's from a technical standpoint.
• Sales calls - be the main technical resourceon sales calls and answer/ educate the customer on issues ranging from features, specifications and functionality to integration.
• Conversant with networking applications and solutions.
• Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues.
• Provide assistance to identified customers with post-sales training.

Required to be in Puerto Rico - San Juan.