Systems Engineer

Zoomcar; San Juan (PR); On-site; USD 70,000 - 90,000; Full time

Job summary

Zoomcar in San Juan, Puerto Rico, is searching for a Systems Engineer. This role involves assisting sales representatives with technical support throughout the sales process, including pre-sales evaluations and post-sales training.

The ideal candidate will have experience in field sales and a strong understanding of networking technologies, including LAN/WAN and Wireless technologies. Candidates with certifications such as CCIE and CISSP are preferred.

Zoomcar promotes diversity in the workplace and ensures reasonable accommodations for qualified individuals with disabilities.

Qualifications

• 5+ years in field sales with technical knowledge.
• Experience with encryption and authentication technologies.
• Strong understanding of network security protocols.

Responsibilities

• Assist in qualifying sales leads technically.
• Act as technical resource during sales calls.
• Provide post-sales training and technical support.

Skills

Field sales experience.

Technical/pre-sales support experience

LAN/WAN/Internet services

Wireless technologies

DNS and NFS understanding

Routing, Switching, VPN knowledge

Certifications: CCIE, CISSP

Job description

Skills & Qualifications

• Field sales experience.
• Experience in technical/pre-sales support as a sales or systems engineer
• Experience in LAN/WAN/Internet services administration
• Experience with Wireless technologies, deploying, supporting and doing site surveys.
• Solid understanding of Wireless Authentication technologies
• Exceptional understanding of DNS and NFS, SMTP, HTTP, TCP/IP
• Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus.
• Solid understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES
• Experience with encryption and authentication technologies required
• Certifications: CCIE, CISSP

Job Duties and Responsibilities

• Pre-sales - assist in qualifying sales leads from a technical standpoint.
• Sales calls - be the main technical resource on sales calls and answer/ educate the customer on issues ranging from features, specifications and functionality to integration.
• Conversant with networking applications and solutions.
• Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues.
• Provide assistance to identified customers with post-sales training.

We are looking for a Systems Engineer to work closely with a sales representative in a defined territory. Your main mission as Systems Engineer will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.

We are committed to providing reasonable accommodations for all qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact us at [e-mail].

Fortinet is an equal opportunity employer. We value diversity in our company, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, military/veteran status or any other applicable legally protected characteristics in the location in which the candidate is applying.