Systems Engineer

Zoomcar; Puerto Rico; On-site; USD 80,000 - 100,000; Full time

Job summary

Zoomcar is seeking a Systems Engineer located in the United States, Puerto Rico, focused on supporting the sales organization with technical expertise. In this role, you will assist in qualifying sales leads, serve as the main technical resource during sales calls, and handle post-sales support for identified accounts.

The ideal candidate will have field sales experience, technical pre-sales support background, and knowledge of various networking technologies including LAN/WAN and Wireless protocols. This position values diversity and aims to provide reasonable accommodations for all qualified individuals.

Qualifications

• Field sales experience in a technical environment.
• Experience in technical or pre-sales support.
• Strong understanding of various networking technologies.

Responsibilities

• Support sales organization in technical matters.
• Assist in qualifying sales leads from a technical standpoint.
• Main technical resource on sales calls for customer education.
• Lead technical contact for post-sales technical issues.
• Provide post-sales training to identified customers.

Skills

Field sales experience

Technical/pre-sales support experience

LAN/WAN/Internet services administration

Wireless technologies

Wireless Authentication technologies

Understanding of DNS, NFS, SMTP, HTTP, TCP/IP

Routing, Switching, VPN, Network Security

RADIUS, PKI, IKE, Certificates, IPSEC

Encryption and authentication technologies

Certifications: CCIE, CISSP

Job description

We are looking for a Systems Engineer to work closely with a sales representative in a defined territory. Your main mission as Systems Engineer will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.

Skills & Qualifications

• Field sales experience.
• Experience in technical/pre-sales support as a sales or systems engineer.
• Experience in LAN/WAN/Internet services administration.
• Experience with Wireless technologies, deploying, supporting and doing site surveys.
• Solid understanding of Wireless Authentication technologies.
• Exceptional understanding of DNS and NFS, SMTP, HTTP, TCP/IP.
• Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus.
• Solid understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES.
• Experience with encryption and authentication technologies required.
• Certifications: CCIE, CISSP.

Job Duties and Responsibilities

• Pre-sales - assist in qualifying sales lead s from a technical standpoint.
• Sales calls - be the main technical resource on sales calls and answer/ educate the customer on issues ranging from features, specifications and functionality to integration.
• Conversant with networking applications and solutions.
• Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues.
• Provide assistance to identified customers with post-sales training.

We are committed to providing reasonable accommodations for all qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact us at [e-mail].

Fortinet is an equal opportunity employer. We value diversity in our company, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, military/veteran status or any other applicable legally protected characteristics in the location in which the candidate is applying.