Regional Sales Engineer

Fortinet, Inc.; Washington (District of Columbia); On-site; USD 90,000 - 120,000; Full time

Job summary

A leading cybersecurity company is seeking a Regional Systems Engineer to support the sales organization in Washington, D.C. This role involves assisting in qualifying leads, being a technical resource during sales calls, and leading technical support for customers post-sale. Candidates should have 5-8 years in technical support roles, a strong understanding of networking applications, and knowledge of various protocols. A Bachelor's degree is required, with travel needed for sales engagements.

Qualifications

• 5–8 years experience in technical/pre‑sales support as a sales or systems engineer.
• 5–7 years experience in LAN/WAN/Internet services administration.
• Strong understanding of technical technologies and protocols.

Responsibilities

• Assist in qualifying sales leads from a technical standpoint.
• Be the main technical resource on sales calls.
• Lead technical contact for identified accounts in post-sales.

Skills

Technical/pre-sales support experience

LAN/WAN/Internet services administration

Understanding of DNS, NFS, SMTP, HTTP, TCP/IP

Knowledge of Routing, Switching, VPN

Presentation skills

Education

Bachelor's Degree or equivalent experience

Job description

We are looking for a Regional Systems Engineer to work closely with an Account Manager in a defined territory. The Sales Engineer's main mission will be to support the sales organization in all technical matters regarding pre‑sales, sales calls, and post‑sales.

Responsibilities

• Pre‑sales - assist in qualifying sales leads from a technical standpoint.
• Sales calls - be the main technical resource on sales calls and answer or educate the customer and partner on issues ranging from features, specifications and functionality to integration.
• Conversant with networking applications and solutions.
• Post‑sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer’s technical issues.
• Provide assistance to identified customers with post‑sales training.

Required Skills

• 5 – 8 years experience in technical/pre‑sales support as a sales or systems engineer
• 5 – 7 years experience in LAN/WAN/Internet services administration
• Strong understanding of DNS and NFS, SMTP, HTTP, TCP/IP
• Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus.
• Strong understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES
• Experience with encryption and authentication technologies required
• Strong presentation skills
• The Regional Sales Engineer is required to customarily and regularly work outside of their office or home office engaged in selling, including travel as needed to make a sale.

Education

• Bachelors Degree or equivalent experience. Graduate Degree favorable