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Zoomcar in San Juan, Puerto Rico, is searching for a Systems Engineer. This role involves assisting sales representatives with technical support throughout the sales process, including pre-sales evaluations and post-sales training.
The ideal candidate will have experience in field sales and a strong understanding of networking technologies, including LAN/WAN and Wireless technologies. Candidates with certifications such as CCIE and CISSP are preferred.
Zoomcar promotes diversity in the workplace and ensures reasonable accommodations for qualified individuals with disabilities.
Skills & Qualifications
• Field sales experience.
• Experience in technical/pre-sales support as a sales or systems engineer
• Experience in LAN/WAN/Internet services administration
• Experience with Wireless technologies, deploying, supporting and doing site surveys.
• Solid understanding of Wireless Authentication technologies
• Exceptional understanding of DNS and NFS, SMTP, HTTP, TCP/IP
• Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus.
• Solid understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES
• Experience with encryption and authentication technologies required
• Certifications: CCIE, CISSP
Job duties and responsibilities:
Pre-sales - assist in qualifying sales leads from a technical standpoint.
Sales calls - be the main technical resource on sales calls and answer/ educate the customer on issues ranging from features, specifications and functionality to integration.
Conversant with networking applications and solutions.
Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues.
Provide assistance to identified customers with post-sales training.
Required to be in Puerto Rico - San Juan.