Sales Engineer, SLED

Fortinet, Inc.; Indianapolis (IN); On-site; USD 90,000 - 130,000; Full time

Job summary

Fortinet, Inc. seeks a Systems Engineer to collaborate with a Named Account Manager within a defined territory. The role centers on supporting the sales organization in pre-sales, sales calls, and post-sales."

You will handle qualifications, educate customers, and lead technical responses on network security, routing, VPN, and related technologies while coordinating with engineering for issue resolution.

Qualifications

• 5–8 years of technical/pre-sales support experience.
• 5–7 years LAN/WAN/Internet services administration.
• Strong understanding of DNS, NFS, SMTP, HTTP, TCP/IP.
• Knowledge of Routing, Switching, VPN, LAN, WAN, Network Security, IDS, Antivirus.
• Familiar with RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, Firewall, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES.
• Experience with encryption and authentication technologies.
• Excellent presentation skills.

Responsibilities

• Pre-sales: assist in qualifying sales leads from a technical standpoint.
• Sales calls: main technical resource on sales calls; educate customer & partner on features and integration.
• Post-sales: lead technical contact for identified accounts; work with support & engineering to resolve issues.
• Provide post-sales training and knowledge transfer to identified customers.

Skills

Pre-sales support

LAN/WAN admin

DNS/NFS/SMTP/HTTP

Networking tech

Routing & Switching

VPN & Firewall

Security protocols

Encryption & auth

Presentation skills

Education

Bachelor's Degree or equivalent experience

Graduate Degree favorable

Job description

We are looking for a Systems Engineer to work closely with a Named Account Manager in a defined territory. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.

Responsibilities

• Pre-sales - assist in qualifying sales leads from a technical standpoint.
• Sales calls - be the main technical resource on sales calls and answer or educate the customer and partner onissues ranging from features, specifications and functionality to integration.
• Conversant with networking applications and solutions.
• Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues.
• Provide assistance to identified customers with post-sales training.

Required Skills

• 5 – 8 years experience in technical/pre-sales support as a sales or systems engineer
• 5 - 7 years experience in LAN/WAN/Internet services administration
• Proven understanding of DNS and NFS, SMTP, HTTP, TCP/IP
• Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus.
• Solid understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES
• Experience with encryption and authentication technologies required
• Exceptional presentation skills

Education

• Bachelors Degree or equivalent experience. Graduate Degree favorable