Systems Engineer

Fortinet, Inc.; Puerto Rico; On-site; USD 90,000 - 120,000; Full time

Job summary

Fortinet, Inc. in Puerto Rico seeks a seasoned field sales engineer to support pre-sales across networking and security products. You will function as the primary technical expert on client calls, assist in qualifying opportunities, and coordinate with engineering for issue resolution.

This role requires being based in San Juan, Puerto Rico. The ideal candidate combines field sales experience with deep knowledge of network security, TLS/SSL, VPNs, and wireless technologies to guide customers

Qualifications

• Field sales experience in technology or security markets.
• Solid pre-sales or systems engineering background supporting sales.
• Experience administering LAN/WAN/Internet services.
• Experience deploying and supporting wireless technologies and site surveys.
• Strong understanding of wireless authentication technologies.
• Solid understanding of DNS, NFS, SMTP, HTTP, TCP/IP.
• Knowledge of routing, switching, VPN, LAN, WAN, network security, IDS, antivirus.
• Familiar with protocols: RADIUS, PKI, IKE, certificates, L2TP, IPSEC, firewall, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES.
• Experience with encryption and authentication technologies.

Responsibilities

• Pre-sales: qualify sales leads from a technical standpoint.
• Be the main technical resource on sales calls; explain features and integration.
• Conversant with networking applications and solutions.
• Post-sales: act as the lead technical contact for identified accounts.
• Collaborate with support and engineering to resolve customer issues.
• Provide post-sales training assistance to identified customers.

Skills

Field sales experience

Pre-sales engineering

LAN/WAN/Internet services

Wireless technologies

DNS

NFS

SMTP

HTTP

TCP/IP

RADIUS

PKI

IKE

IPSEC

FIREWALL

802.1Q

MD5

SSH

SSL

SHA1

DES

3DES

Encryption

Authentication technologies

Education

CCIE

CISSP

Job description

Skills & Qualifications

• Field sales experience.
• Experience in technical/pre-sales support as a sales or systems engineer
• Experience in LAN/WAN/Internet services administration
• Experience with Wireless technologies, deploying, supporting and doing site surveys.
• Solid understanding of Wireless Authentication technologies
• Exceptional understanding of DNS and NFS, SMTP, HTTP, TCP/IP
• Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus.
• Solid understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES
• Experience with encryption and authentication technologies required
• Certifications: CCIE, CISSP

Job duties and responsibilities:

• Pre-sales - assist in qualifying sales leads from a technical standpoint.
• Sales calls - be the main technical resource on sales calls and answer/ educate the customer on issues ranging from features, specifications and functionality to integration.
• Conversant with networking applications and solutions.
• Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues.
• Provide assistance to identified customers with post-sales training.
• Required to be in Puerto Rico - San Juan.