Systems Analyst - IS

Baycare; Clearwater (FL); Hybrid; USD 85,000 - 110,000; Full time

Job summary

BayCare in Clearwater seeks a Systems Analyst - IS to provide technical and customer support for IT-related issues across the health system. You will maintain strong knowledge of operations to deliver effective troubleshooting for systems and applications, and identify opportunities for process improvement.

You may contribute to project work from initiation to completion, with a focus on enterprise software and healthcare information systems.

Qualifications

• Bachelor's degree in an Information Services-related field or equivalent experience.
• Experience in systems analysis, design and support.
• Strong troubleshooting and customer-facing skills.

Responsibilities

• Under minimal supervision, provides technical and customer support for IT-related issues within designated areas of the health system.
• Maintains knowledge of customer operations to deliver effective troubleshooting and support for systems and applications.
• Identifies opportunities for process improvement based on user needs and participates in implementation of solutions.
• May contribute to project work from initiation through completion.

Skills

Systems Analysis

Technical Support

Customer Support

Process Improvement

Project Collaboration

Education

Bachelor's degree in Information Services

High School Diploma

Tools

Cerner Oracle Health

Job description

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility and clinical excellence.

• Facility: BayCare Health System, IS Patient Financial Systems-BCHS

• Location: BayCare System Office East (Clearwater, FL)

• Status: Full Time

• Exempt: Yes

• Weekend Work: Occasional

• On Call: Yes

• How often will this team member be working remotely? Hybrid (primarily remote)

Position Summary:

• Under minimal supervision, provides technical and customer support for IT-related issues within designated areas of the health system.

• Maintains a working knowledge of customer operations to deliver effective troubleshooting and support for systems and applications.

• Identifies opportunities for process improvement based on user needs and participates in the implementation of solutions.

• May contribute to project work from initiation through completion.

• Competent in most phases of systems analysis, with guidance required in more complex areas.

• Demonstrates foundational understanding of relevant technologies, tools, and methods.

• Maintains sound knowledge of core technical area or business process.

Minimum Qualifications:

Candidates must meet one of the following:

• 6 years of Systems Analysis, Design and/or Support; OR

• 2 years Specific Systems experience with demonstrated competency in department as an Associate Systems Analyst; OR

• 2 years experience required with a Bachelor's degree in a Computer Science field.

Education:

• Bachelor's degree in an Information Services-related field; OR

• High School Diploma or equivalent.

Preferred Knowledge:

• Health Information Management (HIM) workflows and processes

• Chart XR and electronic medical record (EMR) systems

• Medical coding and clinical documentation practices

• Document imaging, scanning, and records management solutions

• Enterprise software testing, validation, and quality assurance methodologies

• Oracle Health (Cerner) applications and healthcare information systems

Equal Opportunity Employer Veterans/Disabled

Position Systems Analyst - IS

Location Clearwater:BayCare Sys Office East | Business and Administrative | Full Time

Req ID 180573