Systems Analyst I/II/III/IV

Greenville Utilities; Greenville (NC); On-site; USD 69,000 - 140,000; Full time

Benefits offered by this job

Medical and Dental Plans

LGERS retirement benefits

401(k) plan with company contribution

On-Site Health Clinic

Paid Holidays

Vacation and Sick Leave

Tuition Assistance

Job summary

Greenville Utilities is seeking a Systems Analyst I–IV to join our team and help deliver reliable, integrated solutions across enterprise applications and infrastructure. The role supports phone, voice, and IVR systems and works with AD, Entra, and 365, databases, and basic networking.

Roles span I–IV levels with corresponding hiring ranges; on-site work schedule is M-F 8AM-5PM. A strong candidate will troubleshoot, document, and collaborate to improve systems in a community-focused environment.

Qualifications

• Associate's Degree required for Systems Analyst I and Bachelor's for II-IV.
• 1+ Years of Experience.
• Knowledge in OS platforms, enterprise applications, servers, databases, middleware, cloud services, and programming languages.
• Strong troubleshooting and problem-solving skills; excellent oral and written communication; team player.

Responsibilities

• Support, extend, and integrate enterprise applications, including phone, voice, and IVR systems.
• Work with key technologies such as Active Directory, Microsoft Entra, Microsoft 365, databases, and basic networking.
• Work with Tier I Applications from Oracle, Trimble, ESRI, and more.
• Collaborate with teams across the organization to ensure systems remain secure, functional, and aligned with business needs.
• Document solutions, share knowledge, and contribute to a culture of continuous improvement.

Skills

Troubleshooting

Communication skills

Teamwork

Driver's license

Education

Associate's Degree (Systems Analyst I - ONLY)

Bachelor's Degree (Systems Analyst II-IV)

Tools

Active Directory

Microsoft Entra

Microsoft 365

Databases

Networking (basic)

Oracle

Trimble

ESRI

Job description

Systems Analyst I - IV

Salary Range: $68,619.20 - $139,900.80 - Commensurate with Experience.

Anticipated Hiring Range: $68,619.20 - $114,004.80.

A rewarding career starts at Greenville Utilities where all team members matter. GUC provides a friendly and supportive work environment as we all work together to bring sustainable and reliable utility solutions to our community every day. We value our employees by offering opportunities for professional and personal development, recognition and a safe work environment. If you have a commitment to supporting and building our community, we want your energy and talent as part of our diverse team.

Join Our Team and Help Shape the Technology That Powers Our Organization

Are you someone who enjoys solving complex problems, diving into new technologies, and making systems work better for everyone? As a Systems Analyst, you'll work across a range of enterprise applications, infrastructure components, and business systems. You will help deliver reliable, integrated solutions that keep our organization running smoothly.

This role is an excellent fit for someone who is curious, adaptable, and excited by opportunities to learn. You'll explore unfamiliar systems, troubleshoot issues, and figure out how technologies connect and interact. If you enjoy variety, collaboration, and taking ownership from problem to resolution, we'd love to meet you.

What You'll Do:

In this role, you may:

• Support, extend, and integrate enterprise applications, including phone, voice, and IVR systems
• Work with key technologies such as Active Directory, Microsoft Entra, Microsoft 365, databases, and basic networking
• Work with Tier I Applications from Oracle, Trimble, ESRI, and more
• Collaborate with teams across the organization to ensure systems remain secure, functional, and aligned with business needs
• Document solutions, share knowledge, and contribute to a culture of continuous improvement

This position may be filled at the Systems Analyst I, II, III, or IV level depending on your experience, education, and skillset.

Minimum Requirements:

• Associate's Degree (Systems Analyst I - ONLY)
• Bachelor's Degree (Systems Analyst II-IV)
• 1+ Years of Experience
• General Knowledge in several of the key areas including but not limited to: OS Platforms, Enterprise Applications, Servers, Databases, Middleware Solutions, Cloud Services, and Programming Languages
• Strong troubleshooting and problem-solving skills
• Excellent oral and written communication skills
• Thrives working in a team environment
• Valid Driver's License

Systems Analyst I

Anticipated Hiring Range: $68,619.20 - $88,920.00

Minimum Requirement: 1-3 Years Experience; Associate's Degree

Systems Analyst II

Anticipated Hiring Range: $74,110.40 - $96,012.80

Minimum Requirement: 3-5 Years Experience; Bachelor's Degree

Systems Analyst III

Anticipated Hiring Range: $80,808.00 - $104,603.20

Minimum Requirement: 5-7 Years Experience; Bachelor's Degree

Systems Analyst IV

Anticipated Hiring Range: $88,004.80 - $114,004.80

Minimum Requirement: 7-9 Years Experience; Bachelor's Degree

Preferred Qualifications:

• Working Knowledge in several of the key areas including but not limited to: OS Platforms, Enterprise Applications, Servers, Databases, Middleware Solutions, Cloud Services, and Programming Language
• Experience with Active Directory, Group Policy, Microsoft Entra, and Microsoft 365 Administration
• Understanding of Web Service Architecture and the ability to support or develop integrations between systems
• Experience with Utility Industry Applications, such as Customer Information, Billing, Work Management, and Financial Systems

Work Schedule:

Position requires on-site attendance; this is not a remote work position.

Work Schedule: M-F 8AM - 5PM

Benefits and Resources

Your needs extend beyond a simple medical plan. That's why we offer a wonderful portfolio of benefit options to enhance both your career and your life. Take advantage of the benefits that come with being a team member!

Benefits include:

• Medical and Dental Plans
• Local Government Retirement System (LGERS) regular full-time and designated part-time employees are eligible
• 401(k) and 457 plan, including company 401(k) employer contribution
• On-Site Health Clinic
• Paid Holidays
• Vacation and Sick Leave
• Flexible Spending Accounts
• Professional Development
• Tuition Assistance Program
• Wellness Programs
• Computer Purchase Program

Employment is contingent upon passing a physical examination including a drug/alcohol screening and a comprehensive background check. To ensure consideration, a completed Greenville Utilities application must be received in the Human Resources Office. Interested persons can contact the Human Resources Office at [phone] if you have any questions. Our office is located at 617 Red Banks Rd., Greenville, NC 27858.

“An Equal Opportunity Employer/Affirmative Action Employer”
“Greenville Utilities Commission participates in E-Verify”