Control Room Operator I/II

Greenville Utilities; Greenville (NC); On-site; USD 42,000 - 80,000; Full time

Benefits offered by this job

Medical and Dental Plans

LGERS retirement eligibility

401(k) and 457 plan matching

On-Site Health Clinic

Paid Holidays

Vacation and Sick Leave

Flexible Spending Accounts

Professional Development

Tuition Assistance Program

Wellness Programs

Computer Purchase Program

Job summary

Greenville Utilities is seeking a Control Room Operator I/II for its 24/7 control center in Greenville, NC. You will dispatch information, monitor SCADA and related systems, communicate with customers, and generate service orders while supporting storm restoration per the Emergency Plan.

Minimum requirements include 1+ year experience, a high school diploma or GED, and a valid driver's license. Training for 12-hour night shifts and weekends will apply after onboarding.

Qualifications

• Over one year of experience.
• Proficient in oral communication.
• Ability to multitask in daily job performance.
• High school diploma/GED.
• Valid Driver's License.
• Experience with SCADA, GIS, CIS, OMS, and WMS is preferred.

Responsibilities

• Dispatching information to crews and departments on a daily basis over GUC's computer, telephone, and radio systems, along with operating computerized remote control system equipment.
• Communicating with internal and external customers.
• Reading and analyzing computerized data, gauges, meters, and charts.
• Generating service orders based on information received from various customers, GUC personnel, and departments.
• Notifying appropriate personnel regarding alarms on all associated systems.
• Monitoring and operating each department's Supervisory Control and Data Acquisition Systems.
• Maintaining various communications and operational logs.
• Assisting with restoration of facilities during storm situations as stated in the GUC Emergency Plan.

Skills

Oral communication

Multitasking

1+ year experience

Education

High school diploma/GED

Tools

SCADA

Geographic Information Systems

Customer Information Systems

Outage Management Systems

Work Management Systems

Job description

Control Room Operator I/II

Salary Range: $42,411.20 - $80,308.80

Anticipated Hiring Range: $42,411.20 - $65,416.00 (commensurate with skills and experience)

A rewarding career starts at Greenville Utilities, where all team members matter. GUC provides a friendly and supportive work environment-as we all work together to bring sustainable and reliable utility solutions to our community every day. We value our employees by offering opportunities for professional and personal development, recognition and a safe work environment. If you have a commitment to supporting and building our community, we want your energy and talent as part of our diverse team.

Brief Description

The Electric Department is seeking a Control Room Operator to perform responsible communications while responding to routine and emergency conditions on the Electric, Water, Wastewater, and Gas utility systems.

Control Room Operator I

Anticipated Hiring Range: $42,411.20 - $58,219.20 (commensurate with skills and experience)

Minimum Requirements

• Over one year of experience
• Proficient in oral communication
• Ability to multitask in daily job performance
• High school diploma/GED
• Valid Driver's License

Experience with SCADA, Geographic Information Systems, Customer Information Systems, Outage Management Systems, and Work Management Systems is preferred.

Control Room Operator II

Anticipated Hiring Range: $49,836.80 - $65,416.00 (commensurate with skills and experience)

Minimum Requirements

• Over three years of experience
• Proficient in oral communication
• Six-months/one year of advanced study or training past the high school equivalency
• Valid Driver's License

Experience with SCADA, Geographic Information Systems, Customer Information Systems, Outage Management Systems, and Work Management Systems is preferred.

Job Responsibilities Include

• Dispatching information to crews and departments on a daily basis over GUC's computer, telephone, and radio systems, along with operating computerized remote control system equipment is required.
• Communicating with internal and external customers.
• Reading and analyzing computerized data, gauges, meters, and charts.
• Generating service orders based on information received from various customers, GUC personnel, and departments.
• Notifying appropriate personnel regarding alarms on all associated systems.
• Monitoring and operating each department's Supervisory Control and Data Acquisition Systems.
• Maintaining various communications and operational logs.
• Assisting with restoration of facilities during storm situations as stated in the GUC Emergency Plan.

Your needs extend beyond a simple medical plan. That's why we offer a wonderful portfolio of benefit options to enhance both your career and your life. Take advantage of the benefits that come with being a team member!

Benefits include

• Medical and Dental Plans
• Local Government Retirement System (LGERS) regular full-time and designated part-time employees are eligible
• 401(k) and 457 plan, including company 401(k) employer contribution
• On-Site Health Clinic
• Paid Holidays
• Vacation and Sick Leave
• Flexible Spending Accounts
• Professional Development
• Tuition Assistance Program
• Wellness Programs
• Computer Purchase Program

This position is for our 24/7-hour control center; after training, you will be scheduled for 12-hour night shifts and required to work weekends and holidays.

Applications accepted until filled.

This is a DOT-regulated position and is subject to random drug and alcohol testing per DOT guidelines. Employment is contingent upon passing a physical examination including a drug/alcohol screening and a comprehensive background check. To ensure consideration, a completed Greenville Utilities application must be received in the Human Resources Office. Interested persons can contact the Human Resources Office at [phone] if you have any questions. Our office is located on 617 Red Banks Rd. Greenville, NC 27858.

Online applications only accepted thru GUC website at www.guc.com.

An Equal Opportunity Employer/Affirmative Action Employer

Greenville Utilities Commission participates in E-Verify