Systems Analyst I — Desktop & IT Infrastructure Support

ONEOK, Inc.; Midland (TX); On-site; USD 77,000 - 115,000; Full time

Job summary

ONEOK, Inc. seeks a Systems Analyst I to support end users in a corporate office in Midland, TX, handling desktop devices, conference room support, inventory, and onboarding new hires, with occasional travel as needed.

You will perform incident management to ensure reliable IT infrastructure for business applications, collaborating with IT and applications teams on changes and initiatives in a dynamic environment.

Qualifications

• Bachelor's degree in computer science or related field.
• Experience with desktop support and IT infrastructure.
• Knowledge of IP networking and Windows/Unix servers.
• Ability to document procedures and user guides.

Responsibilities

• Triage and diagnose user IT issues on service desk.
• Mentor Tier I staff to improve incident resolution.
• Assemble and install servers in data center.
• Collaborate with IT and applications teams on changes.

Skills

Desktop support

Networking

Windows server

Unix OS

Communication skills

Office suite

Education

Bachelor's degree in computer sciences or related field

Tools

Shared storage technologies

Virtualization technologies

Monitoring tools

Job description

ONEOK, Inc. seeks a Systems Analyst I to support end users in a corporate office in Midland, TX, handling desktop devices, conference room support, inventory, and onboarding new hires, with occasional travel as needed.

You will perform incident management to ensure reliable IT infrastructure for business applications, collaborating with IT and applications teams on changes and initiatives in a dynamic environment.