Systems Administrator — IT Infrastructure & Support Leader

Integris; Dallas (TX); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401K Retirement Plan

Minimum 4 Weeks PTO

Birthday PTO

Paid Holidays

Volunteer PTO

Disability Insurance

Job summary

Integris in Dallas, TX is seeking a Systems Administrator to provide advanced support for desktop, server, and network infrastructure, manage configurations, and serve as first escalation for technicians. The role requires strong infrastructure and troubleshooting skills and an associate degree or 2 years of IT experience, plus a valid driver’s license.

Integris offers comprehensive benefits including health insurance, 401K, PTO, holidays, and disability coverage.

Qualifications

• Strong infrastructure and troubleshooting skills.
• Valid driver’s license.

Responsibilities

• Initial contact for inbound phone and chat support request.
• Provide support and maintenance of servers, network devices, and associated hardware and software systems for clients.
• Acts as the first line of escalation for Support Technicians.
• Provide onsite support for Managed Services clients.
• Acts as a secondary Client Relationship Manager; evaluate system performance and recommend improvements to enhance efficiency.
• Provide intermediate technical support and guidance to end-users and assist in resolving technical issues.
• Document system configurations, procedures, and troubleshooting steps.

Skills

Infrastructure troubleshooting

Driver's license

Education

Associate degree in computer science or similar field

2 years IT experience

Job description

Integris in Dallas, TX is seeking a Systems Administrator to provide advanced support for desktop, server, and network infrastructure, manage configurations, and serve as first escalation for technicians. The role requires strong infrastructure and troubleshooting skills and an associate degree or 2 years of IT experience, plus a valid driver’s license.

Integris offers comprehensive benefits including health insurance, 401K, PTO, holidays, and disability coverage.