Systems Administrator

Integris; Dallas (TX); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401K Retirement Plan

Minimum 4 Weeks PTO

Birthday PTO

Paid Holidays

Volunteer PTO

Disability Insurance

Job summary

Integris in Dallas, TX is seeking a Systems Administrator to provide advanced support for desktop, server, and network infrastructure, manage configurations, and serve as first escalation for technicians. The role requires strong infrastructure and troubleshooting skills and an associate degree or 2 years of IT experience, plus a valid driver’s license.

Integris offers comprehensive benefits including health insurance, 401K, PTO, holidays, and disability coverage.

Qualifications

• Strong infrastructure and troubleshooting skills.
• Valid driver’s license.

Responsibilities

• Initial contact for inbound phone and chat support request.
• Provide support and maintenance of servers, network devices, and associated hardware and software systems for clients.
• Acts as the first line of escalation for Support Technicians.
• Provide onsite support for Managed Services clients.
• Acts as a secondary Client Relationship Manager; evaluate system performance and recommend improvements to enhance efficiency.
• Provide intermediate technical support and guidance to end-users and assist in resolving technical issues.
• Document system configurations, procedures, and troubleshooting steps.

Skills

Infrastructure troubleshooting

Driver's license

Education

Associate degree in computer science or similar field

2 years IT experience

Job description

Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first.

At Integris, we don’t just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services, we’re redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions.

We’re looking for talent that thrives in a culture of clarity, trust, and relentless execution, individuals who believe that IT is not just support, but a strategic advantage. If you’re passionate about innovation, driven by impact, and ready to grow with a company that puts People First, you’ll find your place here.

Job Summary

The Systems Administrator (SA) is responsible for providing advanced support for desktop, server, and network infrastructure. The SA is also responsible for established configuration, and maintenance of a variety of systems, environments, clients, and end-users. The SA serves as the first escalation point for Support Technicians to resolve complex issues and may execute their responsibilities from the service desk or the field.

Job Responsibilities

• Initial contact for inbound phone and chat support request.
• Provide support and maintenance of servers, network devices, and associated hardware and software systems for clients.
• Acts as the first line of escalation for Support Technicians.
• Provide onsite support for Managed Services clients.
• Acts as a secondary Client Relationship Manager; evaluate system performance and recommend improvements to enhance efficiency.
• Provide intermediate technical support and guidance to end-users and assist in resolving technical issues.
• Document system configurations, procedures, and troubleshooting steps.

Job Qualifications

Education/Certification Requirements:

• Associate degree in computer science or similar field -OR- 2 years of IT experience preferred.
• Network+ Certification or Azure Administrator Associate AZ-104 or equivalent on-the-job experience.

Experience Requirements:

• Strong infrastructure and troubleshooting skills
• Valid driver’s license

At Integris, we value our team members and offer comprehensive benefits, including:

• Medical, Dental, and Vision Insurance
• 401K Retirement Plan
• Minimum 4 Weeks of Paid Time Off (PTO)
• Birthday PTO
• Paid Holidays
• Paid Time Off for Volunteering
• Short-Term and Long-Term Disability Insurance
• Life Insurance
• Supplemental Insurance
• Employee Assistance Program

Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that’s scaling nationally, investing in vertical expertise, and building for better.

Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.