Systems Administrator

GRVTY; Annapolis, Northern (MD, KY); Hybrid; USD 170,000 - 200,000; Full time

Job summary

GRVTY is seeking a Systems Administrator with a TS/SCI + Poly clearance to join a high-security project in Annapolis Junction, MD. The role provides support for implementation, troubleshooting and maintenance of IT systems, including day-to-day operations, monitoring and problem resolution across client/server/storage/network devices, mobile devices, and related infrastructure.

Responsibilities include Tier 1 help desk and Tier 2 escalation, escalation communications to agency management, and

Qualifications

• Active TS/SCI with Polygraph Clearance.
• Five (5) years of additional SA experience may be substituted for a bachelors degree.
• DoD 8570 compliance with IAT Level I or higher is required.
• Experience supporting IT systems, day-to-day operations, and monitoring.

Responsibilities

• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution.
• Manage daily activities of configuration and operation of IT systems.
• Provide support for dispatch system and hardware problems and resolutions.
• Configure UNIX and Windows OS and load OS software; optimize system reliability and performance.

Skills

TS/SCI Clearance

DevOps (Ansible)

AWS (Terraform)

IAT Level I Compliance

Senior SA Experience (10 yrs)

Education

Bachelor's degree in a technical discipline

Alternative: 5 years SA experience in lieu of degree

Tools

Ansible

Terraform

UNIX

Windows

Job description

GRVTY is seeking a Systems Administrator with a TS/SCI + Poly clearance (applicable to this customer) to join one of our top projects in Annapolis Junction, MD. The Systems Administrator provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

What You Must Have

• Active TS/SCI with Polygraph Clearance
• Experience with Devops(Ansible), AWS (terraform)
• Ten (10) years' experience as an SA in programs and contracts of similar scope, type, and complexity is required.
• Bachelors degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelors degree.
• DoD 8570 compliance with Information Assurance Technical (IAT), Level I or higher is required.
• Provide support for implementation, troubleshooting and maintenance of IT systems
• Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
• Manage the daily activities of configuration and operation of IT systems
• Provide assistance to users in accessing and using IT systems
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems (U) Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provide support for the escalation and communication of status to agency management and internal customers
• Optimize system operations and resource utilization, and perform system capacity analysis and planning
• Provide in-depth experience in trouble-shooting IT systems
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process
• Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance

Pay Range:At GRVTY, we understand that compensation is influenced by many factors- such as geographic location, federal contract labor categories, wage rates, prior experience, skillsets, education, and certifications. We’re proud to offer a work environment that empowers our team to achieve a strong work-life balance. GRVTY provides competitive pay, comprehensive benefits, and meaningful opportunities for professional growth. Our benefits package is designed to support the well-being of our employees and their families, and includes coverage in areas such as healthcare, financial wellness, retirement planning, family assistance, continued education, and paid time off.

• The pay range for this position is: $170,000.00 - $200,000.00