Systems Administrator

GRVTY; Corridor North (MD); On-site; USD 170,000 - 200,000; Full time

Benefits offered by this job

Health plan (medical, dental, vision)

Health Savings Account with company

Paid Time Off & Holidays

Paid Parental Leave

401k with company match

Training & development opportunities

Award programs

Company sponsored events

Job summary

GRVTY is seeking a Systems Administrator in Annapolis Junction, MD to support installation, troubleshooting and maintenance of IT systems on a high-security program. This role requires TS/SCI with Poly, DoD 8570 IAT Level I, and extensive UNIX/Windows administration, with hands-on experience using Ansible and AWS Terraform.

You will manage day-to-day operations, monitor performance, and coordinate with agency management and internal customers.

Qualifications

• Active TS/SCI with Polygraph Clearance is required.
• Experience with DevOps(Ansible) and AWS (Terraform) is required.
• Ten (10) years' SA experience in similar scope is required.
• Bachelor's degree in a technical discipline; 5 years additional SA experience may substitute for degree.
• DoD 8570 compliance with IAT Level I or higher is required.

Responsibilities

• Support installation, troubleshooting and maintenance of IT systems.
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem resolution.
• Manage day-to-day operations of configuration and operation of IT systems.
• Configure and manage UNIX and Windows operating systems and load software.
• Assist users in accessing and using IT systems and coordinate status updates to management.

Skills

Clearance: TS/SCI with Poly

DevOps (Ansible)

AWS (Terraform)

Education

Bachelor's degree in technical discipline

DoD 8570 - IAT Level I

Tools

UNIX

Windows

Ansible

Terraform

Job description

Annapolis Junction, Maryland, United States

Position Title: Systems Administrator

What You'll be Owning

GRVTY is seeking a Systems Administrator with a TS/SCI + Poly clearance (applicable to this customer) to join one of our top projects in Annapolis Junction, MD. The Systems Administrator provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

What You Must Have

• Active TS/SCI with Polygraph Clearance
• Experience with Devops(Ansible), AWS (terraform)
• Ten (10) years' experience as an SA in programs and contracts of similar scope, type, and complexity is required.
• Bachelors degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelors degree.
• DoD 8570 compliance with Information Assurance Technical (IAT), Level I or higher is required.
• Provide support for implementation, troubleshooting and maintenance of IT systems
• Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
• Manage the daily activities of configuration and operation of IT systems
• Provide assistance to users in accessing and using IT systems
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems (U) Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provide support for the escalation and communication of status to agency management and internal customers
• Optimize system operations and resource utilization, and perform system capacity analysis and planning
• Provide in-depth experience in trouble-shooting IT systems
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process
• Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance

Pay Range:

At GRVTY, we understand that compensation is influenced by many factors such as geographic location, federal contract labor categories, wage rates, prior experience, skillsets, education, and certifications. We’re proud to offer a work environment that empowers our team to achieve a strong work-life balance. GRVTY provides competitive pay, comprehensive benefits, and meaningful opportunities for professional growth. Our benefits package is designed to support the well-being of our employees and their families, and includes coverage in areas such as healthcare, financial wellness, retirement planning, family assistance, continued education, and paid time off.

Maryland Pay Range

$170,000 — $200,000 USD

Why Choose GRVTY

The toughest national security challenges demand vision and ingenuity, not just resources. We deliver mission and technical expertise to outpace our adversaries. We’re purpose-built to tackle the most entrenched, systemic national security issues around the world.

We partner with our customers to help them overcome challenges in every corner of technology and defense, including the ones still being explored. Our growing capabilities create complementary advantages, giving on-the-ground operations the edge they need to succeed. We muster everything we have to answer every challenge presented, every day of our lives.

At GRVTY, we believe that when our employees thrive, our company thrives. That’s why we offer a comprehensive and competitive benefits package designed to support your well-being, growth, and work-life balance.

• Robust health plan including medical, dental, and vision
• Health Savings Account with company contribution
• Annual Paid Time Off and Paid Holidays
• Paid Parental Leave
• 401k with generous company match
• Training and Development Opportunities
• Award Programs
• Variety of Company Sponsored Events

EEO Statement

GRVTY, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran and will not be discriminated against on the basis of disability.

Anyone requiring reasonable accommodations should email [e-mail] or call 703-544-7930 with requested details. A member of the HR team will respond to your request within 2 business days.

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