System Support Supervisor

Accurate Personnel LLC; Colorado; On-site; USD 57,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Job summary

Accurate Personnel LLC is seeking a System Support Supervisor for our client in Brighton, CO. The role focuses on configuring and maintaining system and network infrastructures in a fast-paced environment, with a requirement for 4+ years of IT experience.

The position offers a competitive salary and full benefits. Primary duties include Windows workstation/server support, AGV assistance, network configuration, user management, and software installations.

Qualifications

• Strong in Windows OS and office applications.
• Experience with network technologies such as switches, routers, access points, etc.
• 4+ years IT experience with Windows server, Active Directory, and Exchange.
• Excellent written and oral communication; ability to explain technical concepts to non-technical staff.

Responsibilities

• Install, configure, and maintain Windows workstations, handheld devices, and servers.
• Provide support to Autonomous Guided Vehicles (AGV).
• Configure and monitor network infrastructure, equipment, devices.
• Set up and maintain user accounts; implement RF and wireless devices; troubleshoot printers and phones.
• Perform software installation and upgrades; maintain site licenses.
• Troubleshoot networks, systems, and applications to prevent downtime.
• Develop training material, SOPs, run books, and instructional sheets.

Skills

Windows OS

Office applications

Networking

Windows Server

Active Directory

Exchange

Communication skills

Troubleshooting

Analytical thinking

Teamwork

Tools

SQL

VM Server Setup

RF/Wireless hardware

Job description

Job Description

HIRING IMMEDIATELY: SYSTEM SUPPORT SUPERVISOR IN BRIGHTON, CO

Accurate Personnel is hiring for a Support Supervisor to join our client in Brighton, CO. This individual will be responsible for managing a fast pace environment configuring and maintaining system and network infrastructures. The ideal candidate will have 4 or more years of IT experience.

Pay, Schedule, and Location

• Starting at $57,000 to $65,000/yearly
• Excellent benefits package, including medical, dental, and vision
• All shifts available
• Located in Brighton, CO

Duties and Responsibilities

• Install, configure, and maintain Windows based workstations, handheld devices, and servers
• Provide support to Autonomous Guided Vehicles (AGV)
• Configure and monitor network infrastructure, equipment, devices
• Setup and maintain user accounts within an enterprise environment, implement RF and wireless devices, troubleshoot various printer technologies, maintain phones, both desk and cell
• Perform and/or oversee software installation, and upgrades
• Maintain site licenses for departments and facility
• Troubleshoot networks, systems, and applications issues to identify and any issues that may interrupt operations
• Develop various training material, SOPs, run books and instructional sheets for IT related items
• Communicate with operations and leadership any issues that arise, provide solutions, and implement preventive measures
• Establish and perform maintenance programs following company and manufacturer standards
• Maintain confidentiality with regard to the information being processed, stored, or accessed by the network
• Document network problems and resolutions for future reference
• Other duties as assigned

Requirements and Qualifications

• Strong in Windows OS and office applications
• Have experience with network technologies such as switches, routers, access points, etc
• 4+ years of experience in the IT field with working knowledge of Windows server, active directory, and exchange
• Strong written and oral communication skills, particularly the ability to explain technical concepts in non-technical terms
• Travel may be required
• Ability to work independently or as part of a team to achieve common goals
• Strong analytical and technical ability to solve complex problems
• Strong organizational skills needed. Strong customer service and interpersonal skills required
• Knowledge of SQL, VM Server Setup, prepare DC for System failover, working with operations to complete failover with minimal impact to operations
• Document plans for the turnover need to be followed step-by-step
• Creating daily store orders through portal
• Knowledge of Linux is a plus
• Warehouse experience and warehouse IT experience is a plus
• Logistics understanding and technology related to logistics within a warehouse environment is a plus
• Past work or understanding the process of AGV’s is a plus

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(Salary range based on experience)

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About Accurate Personnel

Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.