Senior Support Engineer

Insight Global

Roanoke (TX)

On-site

USD 80,000 - 100,000

Full time

14 days+

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Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A technology staffing firm is seeking a Level 2 IT Support Engineer to work on-site in Roanoke, TX. The role involves collaborating with Level 1 engineers, managing system security, and supporting various client infrastructures. A salary range of $80,000 to $100,000 per year is offered based on experience and qualifications. This is a full-time, permanent position.

Qualifications

Experience working in an MSP environment.
In-depth knowledge of Active Directory and security management.
Proficiency in Office 365 deployments including Sharepoint, OneDrive, and Teams.
Experience within the 7 layers of the OSI model.
Experience with cyber scanning, incident response, or vulnerability management tools.
Experience within Powershell scripting.

Responsibilities

Support various client infrastructure alongside Level 1 engineers.
Manage system security including Active Directory roles and permissions.
Design and support cloud and virtualized environments.
Install LAN, WAN, and mobile systems infrastructure.
Analyze and isolate issues, providing solutions.
Support internal applications including Sentinel One and Datto.

Skills

Experience working in an MSP environment

In-depth knowledge of Active directory and security management

Proficiency in Office 365 deployments

Experience within the 7 layers of the OSI model

Experience with cyber scanning

Powershell scripting

Job description

This range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$90,000.00/yr - $100,000.00/yr

Direct message the job poster from Insight Global

Location: 100% ONSITE in Roanoke, TX

Pay Range: $80,000-$100,000

Duration: Direct hire with the client

REQUIRED EXPERIENCE

Experience working in an MSP environment
In-depth knowledge of Active directory and security management
Proficiency in Office 365 deployments including Sharepoint, OneDrive, and Teams
Experience within the 7 layers of the OSI model, specifically layer 3, 6 and 7 (Network Layer, Presentation layer, Application layer)
Experience with cyber scanning, incident response, or vulnerability management tools
Experience within Powershell scripting, use of different Powershell modules on a regular basis

POSITION RESPONSIBILITIES

An employer based in Roanoke TX is looking for a Level 2 IT Support Engineer to join their growing MSP organization. This person will partner alongside Level 1 engineers to support various client infrastructure. This person will hold a variety of responsibilities including managing system security including Active Directory roles and permissions, they will help design and support customer cloud and virtualized environments, they will install LAN, WAN, mobile, and other systems infrastructure, and help to analyze and isolate issues and provide solutions. They will also support various internal applications including Sentinel One, Datto BCDR, Datto RMM, CyberQP, SAAS Alerts, and other security-related applications. This is a full time, permanent role sitting on site 5 days a week. This role is posted at $80-$100,000/yr base salary (before benefits) based on tenure, skillset, background, and certifications.

Seniority level