System Center Service Manager Lead (Contract)

Stem Xpert; Springfield (MO); On-site; USD 83,000 - 124,000; Full time

Job summary

A global consulting firm is seeking a System Center Service Manager to manage and support Microsoft System Center Service Manager 2012 R2. The role involves analysis, design, testing, and implementation of Service Manager solutions while serving as a liaison between various business units. The ideal candidate should have 6+ years of administration/analyst experience, strong problem-solving skills, and proven ability to train non-technical staff on SCSM features. This position is contract-based with competitive rates available.

Qualifications

• 6+ years of Administration/Analyst experience, with at least 2 years focused on Service Manager.
• Experience implementing enterprise-wide solutions.
• Demonstrable experience administering SCSM.

Responsibilities

• Serve as liaison for multiple business units, addressing issues and solutions.
• Lead analysis, design, testing, and implementation of Service Manager solutions.
• Provide training for key stakeholders on functionality.

Skills

Strong analytical and complex problem solving skills

Customer service skills

Written and verbal communication skills

Time management and prioritization

Interpersonal skills

Tools

Microsoft SSRS

System Center Orchestrator

Powershell

Job description

A global consulting firm is seeking a System Center Service Manager to manage and support Microsoft System Center Service Manager 2012 R2. The role involves analysis, design, testing, and implementation of Service Manager solutions while serving as a liaison between various business units. The ideal candidate should have 6+ years of administration/analyst experience, strong problem-solving skills, and proven ability to train non-technical staff on SCSM features. This position is contract-based with competitive rates available.