SCSM Software Developer & Service Manager Specialist

TekWissen LLC; Houston (TX); In loco; USD 100.000 - 120.000; Tempo pieno

Descrizione del lavoro

A technology solutions firm in Houston is seeking a Software Developer-SCSM to lead analysis, design, and implementation of Microsoft System Center Service Manager. The ideal candidate will have over 6 years of experience in administrative roles and a strong background in problem-solving and customer service. Key responsibilities include documenting requirements, troubleshooting issues, and training stakeholders. This role emphasizes teamwork and strong communication skills, contributing to the firm's innovative capabilities.

Competenze

• 6+ years of Administration/Analyst experience focusing on Service Manager.
• Strong analytical and problem-solving skills needed.
• Experience in implementing enterprise-wide solutions.

Mansioni

• Serve as point of contact for issue reporting and resolution.
• Lead analysis, design, testing, and support for Service Manager solutions.
• Prepare documentation and mockups based on requirements.

Conoscenze

Administration/Analyst experience

Analytical problem solving

Customer service

Written and verbal communication

Teamwork

Time management

Descrizione del lavoro

A technology solutions firm in Houston is seeking a Software Developer-SCSM to lead analysis, design, and implementation of Microsoft System Center Service Manager. The ideal candidate will have over 6 years of experience in administrative roles and a strong background in problem-solving and customer service. Key responsibilities include documenting requirements, troubleshooting issues, and training stakeholders. This role emphasizes teamwork and strong communication skills, contributing to the firm's innovative capabilities.