SCSM Software Developer & Service Manager Specialist

TekWissen LLC; Houston (TX); On-site; USD 100,000 - 120,000; Full time

Job summary

A technology solutions firm in Houston is seeking a Software Developer-SCSM to lead analysis, design, and implementation of Microsoft System Center Service Manager. The ideal candidate will have over 6 years of experience in administrative roles and a strong background in problem-solving and customer service. Key responsibilities include documenting requirements, troubleshooting issues, and training stakeholders. This role emphasizes teamwork and strong communication skills, contributing to the firm's innovative capabilities.

Qualifications

• 6+ years of Administration/Analyst experience focusing on Service Manager.
• Strong analytical and problem-solving skills needed.
• Experience in implementing enterprise-wide solutions.

Responsibilities

• Serve as point of contact for issue reporting and resolution.
• Lead analysis, design, testing, and support for Service Manager solutions.
• Prepare documentation and mockups based on requirements.

Skills

Administration/Analyst experience

Analytical problem solving

Customer service

Written and verbal communication

Teamwork

Time management

Job description

A technology solutions firm in Houston is seeking a Software Developer-SCSM to lead analysis, design, and implementation of Microsoft System Center Service Manager. The ideal candidate will have over 6 years of experience in administrative roles and a strong background in problem-solving and customer service. Key responsibilities include documenting requirements, troubleshooting issues, and training stakeholders. This role emphasizes teamwork and strong communication skills, contributing to the firm's innovative capabilities.