System Analyst Middle+ / Senior

Plata Card; United States; Hybrid; USD 75,000 - 110,000; Full time

Benefits offered by this job

Relocation support

Flexible work options

Healthcare coverage

Education budget

Wellness budget

20 days vacation

Job summary

Plata Card is seeking a System Analyst to join one of our teams (Core Banking Systems, Customer Care, and others). You will work across the full product development lifecycle, designing technical solutions including architecture, APIs and data models, and creating clear specifications for developers.

You will collaborate with Engineering, Design and other teams to ensure a unified approach, while contributing to production issue resolution and end-to-end requirements management.

Qualifications

• 2+ years of experience as System Analyst.
• Experience designing API, architecture, data model and business processes.
• UML/BPMN experience.
• Ability to analyze business needs and create clear specification for developers.
• REST/gRPC models knowledge.
• Experience designing complex scalable services with high load and high availability.

Responsibilities

• Participate in full product lifecycle from idea to launch.
• Design technical solutions including architecture, APIs and data models.
• Create technical specifications for development teams.
• Collaborate with Engineering, Design and other teams to drive product development.
• Produce technical documentation and service requirements.
• Address complex production issues and ensure high availability.

Skills

API design

Architecture

Data modeling

Business processes

UML/BPMN

REST/gRPC

SQL basics

Team communication

Tools

MongoDB

PostgreSQL

Kafka

Job description

We are looking for System Analysts to join one of our teams - Core Banking Systems, Customer Care,** **and others. This role involves active participation in the full product development lifecycle, from initial idea to launch. The specialist will be responsible for designing technical solutions, including architecture, APIs, and data models, as well as creating clear technical specifications for development teams.

Challenges that await you:

• Proactively propose and implement strategies to enhance the customer experience and optimize the conversion funnel, ensuring a seamless user journey
• Participation in the product’s life cycle from idea to implementation and launch
• Elaboration of specifications for integration interactions between products
• Work with Engineering, Design, and other key teams, ensuring a unified and effective approach to product development
• Creation of technical documentations, specifications and service requirements
• Designing efficient technical solutions considering business needs with development team
• Finding solutions for complex issues on production
• End-to-end product development requirements management

What makes you a great fit:

• 2+ years of experience as System Analyst
• Experience with designing API, architecture, data model and business processes
• UML/BPMN experienced
• Ability to analyze business needs and create clear specification for developers
• REST/gRPC models knowledge
• Experience designing complex scalable services with high load and high availability
• Hands-on experience in launching and developing products from scratch
• Basic knowledge of prioritization frameworks and team management skills
• Basic SQL skills
• B1 or higher English level for effective communication with an international team

Your bonus skills:

• Solid experience with MongoDB or PostgreSQL databases
• Strong understanding of asynchronous programming patterns
• Experience working with Kafka

Our ways of working:

• Innovative Spirit: A commitment to creativity and groundbreaking solutions
• Honest Feedback: valuing open, transparent communication
• Supportive Team: a strong, collaborative community
• Celebrating Achievements: recognizing our wins together
• High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances

Our benefits:

• Relocation support to one of our hubs — Cyprus, Serbia, Georgia or Kazakhstan — with assistance for the employee and their family
• Flexible work from one of our offices or remotely within time zones from GMT-2 to GMT+5
• Healthcare Coverage
• Education Budget: Language lessons, professional training and certifications
• Wellness Budget: Mental health and fitness activity reimbursements
• Vacation policy: 20 days of annual leave and paid sick leave