System Administrator, Salesforce.com

Vestis Corporation; Dallas (TX); Remote; USD 75,000 - 95,000; Full time

Job summary

Vestis Corporation is seeking a System Administrator for Salesforce.com to enhance the functionality of their platform. Responsibilities include support, configuration, and user adoption, with at least 2 years of relevant experience required. Ideal candidates will have strong problem-solving skills and a customer-centric approach. Benefits include medical, dental, vision, disability, life insurance, 401k, paid time off, and holidays.

Benefits

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401k

Paid time off

Holidays

Qualifications

• At least 2 years of Salesforce.com or similar CRM administration experience.
• 3-5 years in a large sales organization.
• Salesforce.com Certification preferred.

Responsibilities

• Provide Level I and II support for Salesforce.com issues.
• Perform setup, configuration, and maintenance of Salesforce.com.
• Create, test, and publish sales reports and dashboards.

Skills

System administration skills

Customer-centric approach

Problem-solving skills

Attention to detail

Education

Bachelor’s degree preferred

Tools

Salesforce.com

DemandTools

Conga

ZoomInfo

MS Office O365

Job description

Join to apply for the System Administrator, Salesforce.com role at Vestis Corporation.

Overview: The System Administrator, Salesforce.com maintains, expands, and enhances the functionality in our Salesforce.com (SFDC) platform to support Vestis’ growth. We utilize Sales, Service, and core platform functionality in SFDC, and the Salesforce.com System Administrators assist in all phases of application design, configuration, support, reporting, and user adoption. This role reports to the Director, Sales Force Systems.

Responsibilities/Essential Functions:

• Provide Level I and II support for Salesforce.com issues
• Work with Salesforce.com Premier Support
• Perform setup, configuration, and maintenance of Salesforce.com
• Support our National Account Sales and Service Teams with Salesforce.com issues
• Enforce and maintain Salesforce.com Sales Policies & Procedures
• Participate in Salesforce.com Change Management Process, collaborating with IT for project requirements and deployment
• Identify enhancements and new SFDC functionalities with frontline leadership
• Create, test, and publish sales reports and dashboards in collaboration with the Sales Reporting Team
• Maintain custom tools integrated into Salesforce, working with developers on Apex, LWC, & Visualforce
• Coordinate with AppExchange partners for third-party solutions
• Support technological alignment and process improvements
• Communicate system updates and improvements internally
• Build relationships across Vestis functions
• Report on project statuses and maintain compliance with policies
• Complete time and expense reports accurately and timely
• Perform other duties as assigned by supervisor

Knowledge/Skills/Abilities:

• System administration skills in Setup, Configuration, Automation, and Flow
• Proficiency in MS Office O365 suite
• Ability to analyze data and recognize patterns
• Customer-centric approach
• Experience with vendor management and IT process standards
• Business case development and ROI measurement skills
• Ability to manage multiple projects
• Strong collaboration, problem-solving, and communication skills
• Attention to detail and quality
• Willingness to learn and improve

Working Environment/Safety:

• Ability to work remotely with proper environment setup
• Flexible scheduling as needed

Experience/Qualifications:

• At least 2 years of Salesforce.com or similar CRM system administration experience
• 3-5 years in a large sales organization
• Experience with DemandTools, Conga, ZoomInfo preferred
• Experience with project management methodologies
• Bachelor’s degree preferred
• Legal ability to work in the U.S. (citizen or resident)

Certifications:

• Salesforce.com Certification (Administrator or App Builder) preferred

Benefits include medical, dental, vision, disability, life insurance, 401k, paid time off, and holidays.

Salary range: $75,000 - $95,000, based on experience and qualifications.