Cloud Systems Engineer

Trimble; Atlanta (GA); Remote; USD 75,000 - 100,000; Full time

Job summary

A leading company in transportation technology is seeking a Cloud Systems Engineer to join their cloud technical support team. The ideal candidate will manage systems administration, facilitate onboarding for new clients, and support Azure, Microsoft, and Citrix technologies. This role requires strong troubleshooting skills and PowerShell scripting experience, contributing to a team dedicated to delivering exceptional technical services to clients.

Benefits

Medical, Dental, Vision Insurance

Paid Parental Leave

Employee Stock Purchase Plan

Qualifications

• 5+ years of experience in a related field.
• Excellent documentation and change management skills.
• Experience in patch management and MS SQL concepts.

Responsibilities

• Manage technical systems administration and infrastructure operation.
• Support subscription services through 24/7 operations.
• Troubleshoot escalated tickets and assist with project work.

Skills

PowerShell Scripting

Windows Server Administration

Active Directory

Troubleshooting

Group Policy Management

Networking

Documentation

Education

BS/MS in Computer Science or equivalent

Tools

Microsoft Azure

Citrix

Job description

The Cloud Services Systems Administrator will be a critical member of the company's cloud technical support and service provisioning team. Primary interaction will be between the users, customers, systems administrators and other systems engineers and administrators to provide effective technical services to our customers. As part of a strong technical IT customer support team function, the ideal candidate uses their technical and business skills to detect, investigate and resolve software and hardware problems.

Manage all technical systems administration and operation of infrastructure management

To administer and implement improvements to accommodate growth annually promote effective IT practices for onboarding of new clients

Facilitate the support of subscription services delivery through 24/7/365 operations support

Support Azure, Microsoft and Citrix technologies delivering services to our clients

Participate in on-call rotation (1 Week every 9-13 Weeks)

Continuing to further develop automation with PowerShell Scripting.

Assist the Cloud Services Support Team for any escalations and as required.

20% Troubleshooting escalated tickets from Support

20% Project Work such as new builds for Customers

20% Orchestration of Windows OS Upgrades

20% Create and Improve Automations utilizing PowerShell and other scripting languages.

20% Other duties as assigned

What Skills & Experience You Should Bring

PowerShell Scripting Experience

Windows Server and Active Directory administration

Troubleshooting various system and server issues

Excellent documentation and change management skills

Group Policy creation and management

Experience in patch management, MS SQL concepts and general networking

Familiarity with Terminal Services / Remote Desktop

Familiarity with IIS

Ability to prioritize a wide range of workloads with critical deadlines

Preferred Skills:

5+ years of experience

BS/MS in Computer Science or equivalent education/experience, Certifications (AZ-104, VCP, CCP)

About Our Transportation Division

Trimble Transportation optimizes the movement of freight by providing shippers and carriers with mobility, enterprise, and mapping software to run their businesses more efficiently. As the leading provider of Transportation, Fleet and Asset Management Software and commercial routing and mapping solutions, we are devoted to propelling companies in the trucking industry toward increased efficiency, lower costs, and optimized operations. Trimble Transportation’s Enterprise division markets and develops transportation supply chain planning, procurement, and execution software solutions delivered as multiple point products and cloud-enabled solutions at various stages of maturity.

Trimble’s Inclusiveness Commitment

We believe in celebrating our differences. That is why our diversity is our strength. To us, that means actively participating in opportunities to be inclusive. Diversity, Equity, and Inclusion have guided our current success while also moving our desire to improve. We actively seek to add members to our community who represent our customers and the places we live and work.

We have programs in place to make sure our people are seen, heard, and welcomed and most importantly that they know they belong, no matter who they are or where they are coming from.

Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law.

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Hiring Range:

75400

Your Title: Cloud Systems Engineer

Job Location: US Remote

Our Department: Transportation

What You Will Do

The Cloud Services Systems Administrator will be a critical member of the company's cloud technical support and service provisioning team. Primary interaction will be between the users, customers, systems administrators and other systems engineers and administrators to provide effective technical services to our customers. As part of a strong technical IT customer support team function, the ideal candidate uses their technical and business skills to detect, investigate and resolve software and hardware problems.

• Manage all technical systems administration and operation of infrastructure management

• To administer and implement improvements to accommodate growth annually promote effective IT practices for onboarding of new clients

• Facilitate the support of subscription services delivery through 24/7/365 operations support

• Support Azure, Microsoft and Citrix technologies delivering services to our clients

• Participate in on-call rotation (1 Week every 9-13 Weeks)

• Continuing to further develop automation with PowerShell Scripting.

• Assist the Cloud Services Support Team for any escalations and as required.

• 20% Troubleshooting escalated tickets from Support

• 20% Project Work such as new builds for Customers

• 20% Orchestration of Windows OS Upgrades

• 20% Create and Improve Automations utilizing PowerShell and other scripting languages.

• 20% Other duties as assigned

What Skills & Experience You Should Bring

• Microsoft Azure Experience

• PowerShell Scripting Experience

• Windows Server and Active Directory administration

• Troubleshooting various system and server issues

• Excellent documentation and change management skills

• Group Policy creation and management

• Experience in patch management, MS SQL concepts and general networking

• Excellent communication skills

• Familiarity with Terminal Services / Remote Desktop

• Familiarity with IIS

• Ticket handling experience

• Ability to prioritize a wide range of workloads with critical deadlines

Preferred Skills:

• 5+ years of experience

• BS/MS in Computer Science or equivalent education/experience, Certifications (AZ-104, VCP, CCP)

• Azure, Windows Server, Microsoft SQL, Cloud Services, General Troubleshooting.

About Our Transportation Division

Trimble Transportation optimizes the movement of freight by providing shippers and carriers with mobility, enterprise, and mapping software to run their businesses more efficiently. As the leading provider of Transportation, Fleet and Asset Management Software and commercial routing and mapping solutions, we are devoted to propelling companies in the trucking industry toward increased efficiency, lower costs, and optimized operations. Trimble Transportation’s Enterprise division markets and develops transportation supply chain planning, procurement, and execution software solutions delivered as multiple point products and cloud-enabled solutions at various stages of maturity.

Trimble’s Inclusiveness Commitment

We believe in celebrating our differences. That is why our diversity is our strength. To us, that means actively participating in opportunities to be inclusive. Diversity, Equity, and Inclusion have guided our current success while also moving our desire to improve. We actively seek to add members to our community who represent our customers and the places we live and work.

We have programs in place to make sure our people are seen, heard, and welcomed and most importantly that they know they belong, no matter who they are or where they are coming from.

Trimble’s Privacy Policy

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Pay Equity

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Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law.

-

Hiring Range:

75400

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100000

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Bonus Eligible?

Yes

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Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan.

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Trimble is proud to be an equal opportunity employer. We welcome and embrace our
candidates' diversity and take affirmative action to employ and advance individuals
without regard to race, color, sex, gender identity or expression, sexual orientation,
religion, age, physical or mental disability, veteran status, pregnancy (including
childbirth or related medical conditions), national origin, marital status, genetic
information, and all other legally protected characteristics. We forbid discrimination and
harassment in the workplace based on any protected status or characteristic. A criminal
history is not an automatic bar to employment with the Company, and we consider
qualified applicants consistent with applicable federal, state, and local law.
The Company is also committed to providing reasonable accommodations for
individuals with disabilities, and individuals with sincerely held religious beliefs in our job
application procedures. If you need assistance or an accommodation for your job, contact [e-mail]

Trimble Inc. is a Sunnyvale, California-based hardware, software and services technology company.

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