IS Application Systems Administrator II

Jobs via Dice; Dallas (TX); Remote; USD 88,000 - 109,000; Full time

Job summary

A leading company is seeking an IS Application Systems Administrator II to implement and maintain corporate applications. The successful candidate will manage application systems, ensure reliability, and administer IS policies. This remote role requires technical expertise and effective collaboration with teams and vendors.

Benefits

Full benefits

5% bonus target

Qualifications

• Minimum 3 years' experience in application and administration support.
• Experience with Windows FTP and SAS preferred.
• Mid-level Microsoft certifications are a plus.

Responsibilities

• Design and maintain reliable server-side applications including Microsoft environment.
• Configure and customize application systems.
• Develop and maintain application documentation.

Skills

Scripting and automation

Understanding of Cloud and 'as a Service' offerings

General understanding in Windows

ITIL concepts and practices

Familiar with Project Management processes

Systems integration and data flow

Education

Bachelor's degree in Computer Science, Information Systems, or related field

Tools

PowerBI

Tableau

Azure

Job description

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Pay & Benefits

Pay & Benefits

Estimated hiring range $88,430 - $108,080 / year, 5% bonus target, full benefits. ;br>

Candidates hired for remote positions must reside in Oregon, Washington, Utah, Idaho, Arizona, Nevada, Texas, Montana, or Wisconsin.

Job Title

IS Application Systems Administrator II

Exemption Status

Exempt

Management Level

n/a

Direct Reports

n/a

Manager Title

IS Application Support Manager

Department

Business Intelligence

Requisition

25000

Pay & Benefits

Estimated hiring range $88,430 - $108,080 / year, 5% bonus target, full benefits. ;br>

Posting Notes

This is a fully remote position, but you must reside in one of the listed 9 states.

Job Summary

The IS Application Systems Administrator II is responsible for implementing and maintaining corporate applications, as well as influencing and recommending selection of effective application solutions in support of business strategies. This role is essential in executing and maturing CareOregon's applications system support model. This position spends substantial time evaluating, architecting, implementing, and administering IS policies and systems (plan, design, install, and maintain).

Essential Responsibilities

Application Systems Design

Actively participate in the design and maintenance of highly reliable server-side applications, including but not limited to the Microsoft environment, enterprise applications, custom built applications, data backup systems and cloud services.

Provide advanced knowledge of application systems software /hardware technology to the company and participate in and consult on projects.

Advise other IS teams on best practices for application/processes design.

Participate in the maintenance of the enterprise application portfolio and inventory.

Application Systems Administration and Operations

Execute tasks related to tickets and service requests for basic to advanced server-side activities.

Actively maintain application and server software, such as updates and upgrades.

Analyze business needs; research and recommend solutions which include potential risks and mitigation.

Actively configure and customize application systems.

Help define, as well as run and review reports on applications performance and event anomalies; make minor and advanced internal adjustments and identify substantial gaps based on findings.

Develop and maintain appropriate applications documentation, including current design and operation.

Monitor and ensure quality of data transmissions.

Actively configure user account access to applications as needed.

Participate in an after-hours on-call rotation.

Standards and Policy Administration

Propose requirements and standards for application selection and deployment.

Participate in the ongoing review of existing applications systems to ensure they are designed to comply with established standards and to empower business operations.

Participate in developing and maintaining support policies and procedures.

Assist with the development and management of application/database security policies and systems, such as web applications and SQL server security.

Assist with the development and management of file exchange policies and systems, such as FTP.

Participate in planning for and supporting disaster recovery and business continuity initiatives.

Vendor Coordination and Relations

Establish and maintain effective working relationships with external partners and application vendors including installation and repair of services.

Conduct product and vendor research, and present recommendations to senior administrator and/or management.

Maintain service contracts and licensing; monitor adherence to SLAs with outside parties; monitor adherence to OLAs with internal parties; escalate issues as needed.

Organizational Responsibilities

Perform work in alignment with the organization's mission, vision and values.

Support the organization's commitment to equity, diversity and inclusion by fostering a culture of open mindedness, cultural awareness, compassion and respect for all individuals.

Strive to meet annual business goals in support of the organization's strategic goals.

Adhere to the organization's policies, procedures and other relevant compliance needs.

Perform other duties as needed.

Required

Experience and/or Education

Minimum 3 Years' Experience In Application And Administration Support

Experience should include some or all of the following:

• Scripting and automation
• Understanding of Cloud and "as a Service" offerings
• General understanding in Windows
• ITIL concepts and practices
• Familiar with Project Management processes
• Systems integration and data flow
  
  

Preferred

Bachelor's degree in Computer Science, Information Systems, or a related field

Mid-level Microsoft certifications

Additional Experience In Related Technology Support And/or Operational Positions

Experience with Windows FTP

Experience with Tableau

Experience with both server level Technical Support, and Customer Support

Experience with SAS

Experience with PowerBI

Experience with Azure FTP

Experience with Azure Key Vault

FTP administration experience: To include setting up post sites, Credentials, working with Vendors who host their own site to set up connections, etc.

SFTP Administration experience: To include setting up authentication

Knowledge, Skills And Abilities Required

Knowledge

Advanced knowledge, skills, and/or abilities in some or all of the following:

• Enterprise applications integration and business process automation tools, such as BizTalk
• Data integration strategy best practices, such as ETL
• Claims processing technologies, such as QNXT and Facets
• Electronic health record technologies such as EPIC and Allscripts
• Document management and collaboration platforms, such as SharePoint and Office 365
• Scripting language technology, such as PowerShell and T-SQL
• Compute environments, such as server hardware, storage and virtualization
• Microsoft server operating systems and core services, such as Active Directory
• Cloud technologies, such as Microsoft Azure and Amazon Web Services
• Data protection solutions
• Troubleshooting performance issues and root causes
• Monitoring systems and best practices
• Principles of application design and best practices
  
  

Awareness or knowledge of ITIL and ITSM governance concepts

Knowledge of project management practices

Understands and adheres to governance and process

Skills And Abilities

Advanced ability to author and maintain system documentation

Effective communication skills, including listening, verbal, written, and customer service

Ability to clearly articulate policies and instructions

Demonstrated progress in conveying appropriate level of detail effectively to all levels of the organization including non-technical staff

Demonstrated progress in simplifying and presenting complex concepts in an easily understood way

Proactively and appropriately communicates status and needs

Ability to recommend policies, document risks, and propose solutions to information technology management and senior leadership

Possess a high degree of initiative and motivation

Ability to effectively collaborate with coworkers, staff, and leaders across all departments

Demonstrated progress in leading teams of people with some oversight

Demonstrated progress in seeing the big picture beyond a request and taking appropriate holistic action, employing "systems thinking"

Effective project management skills

Effective vendor management skills

Effective organizational skills

Ability to prioritize work based on business need and direction

Effective analytical and research skills; demonstrated progress in seeing patterns in data and drawing appropriate conclusions.

Demonstrated progress in proposing solutions and communicating business value

Ability to maintain a positive attitude

Ability to work effectively with diverse individuals and groups

Ability to learn, focus, understand, and evaluate information and determine appropriate actions

Ability to accept direction and feedback, as well as tolerate and manage stress

Ability to see, read, and perform repetitive finger and wrist movement for at least 6 hours/day

Ability to hear and speak clearly for at least 3-6 hours/day

Working Conditions

Work Environment(s): Indoor/Office Community Facilities/Security Outdoor Exposure

Member/Patient Facing: No Telephonic In Person

Hazards: May include, but not limited to, physical and ergonomic hazards.

Equipment: General office equipment

Travel: May include occasional required or optional travel outside of the workplace; the employee's personal vehicle, local transit or other means of transportation may be used.

Work Location: Work from home

#MULTI

Candidates of color are strongly encouraged to apply. CareOregon is committed to building a linguistically and culturally diverse and inclusive work environment.

Veterans are strongly encouraged to apply.

We are an equal opportunity employer. CareOregon considers all candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or veteran status.

Visa sponsorship is not available at this time.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Software Development

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