System Administrator: Onsite & Remote IT Support Pro

Intelligent Technical Solutions; Roseville (CA); On-site; USD 4,271,000 - 5,262,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision

Life Insurance

Disability Coverage

Paid Time Off

Maternity/Paternity Leave

Paid US Holidays

Retirement Plan

Salary Advancement/Loan

Health & Wellness Program

Company-paid training and certifi­ c a

Supplemental Life Insurance

Supplemental Health Plans

Job summary

Intelligent Technical Solutions is seeking a System Administrator to provide onsite and remote IT support, ensuring high-quality service for clients. The role covers OS troubleshooting, printer and app support, plus server and network administration in a fast-growing environment.

The successful candidate will have 3+ years in IT support, familiarity with MSPs, and strong customer service. A valid driver's license and access to a vehicle for client visits are required.

Qualifications

• Experience with Windows and Mac OS troubleshooting.
• Experience with Server 2016 through 2025.
• Experience with VMWare and Hyper V Virtualization.
• Experience supporting Azure.
• Proficient in Microsoft Entra Admin Center.
• Minimum of three years experience in IT Support or a similar role.
• Basic knowledge of Firewalls, Switches, Network architecture, and troubleshooting.
• Proficient in supporting MS Office, Active Directory, backup software, endpoint cybersecurity, mobile devices, and various business applications.
• Experience with Managed Service Providers (MSPs) is highly desirable.
• Active Server Certifications are preferred.
• Valid driver's license, vehicle insurance, and access to a vehicle for client visits.

Responsibilities

• Resolve workstation OS issues of any kind.
• Fix printer problems in-office or at client sites.
• Troubleshoot standard business applications (Office, etc.).
• Support line-of-business apps (SAGE ERP, QuickBooks) with vendor help.
• M365 administration tasks.
• Address server-related issues.
• Handle basic to intermediate networking issues.
• Serve as escalation point for technicians.
• Participate in on-call rotation for after-hours and weekend support.

Skills

Windows troubleshooting

Mac troubleshooting

Windows Server 2016-2025

VMware / Hyper-V

Azure support

Entra Admin Center

Active Directory

Office & apps support

MSP experience

Firewalls & networking

Security/endpoint protection

Driver's license

Job description

Intelligent Technical Solutions is seeking a System Administrator to provide onsite and remote IT support, ensuring high-quality service for clients. The role covers OS troubleshooting, printer and app support, plus server and network administration in a fast-growing environment.

The successful candidate will have 3+ years in IT support, familiarity with MSPs, and strong customer service. A valid driver's license and access to a vehicle for client visits are required.