System Administrator & End-User Tech Support

Christian Tech Jobs; Arlington (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Seed Company in Arlington, Texas seeks an IT Support Specialist to keep staff productive and systems online. You will respond quickly to issues, deliver friendly service, and serve as the face of technology for users.

The role covers support for Mac/Windows/iOS, collaboration tools, cloud and on‑premises services, and AV systems for meetings. Documentation and ITIL adherence are essential.

Qualifications

• Bachelor’s degree in CS or related field; 3–5 years of relevant experience.
• Friendly, approachable and helpful with strong customer service.
• Experience with Mac, Windows, iOS, and AV technology.
• Experience supporting Meraki/Cisco network infrastructure.
• Familiar with ITIL practices and cloud/on‑prem environments.

Responsibilities

• Implement and execute Seed Company-defined ITIL best practices.
• Administer and support Microsoft 365, SharePoint, and Google Workspace.
• Support cloud-based services and on-premises systems.
• Support office and remote staff in Mac and Windows environments.
• Provide end-user technical solutions for hardware, software, network, licensing, access, and permissions.
• Maintain documentation and a knowledge base of known solutions.
• Maintain SaaS and on-premises systems, including updates and device management (JAMF, Intune).
• Perform network infrastructure troubleshooting (Meraki switches, wireless, AWS VPCs).
• Install, maintain, and support conference rooms, displays, web meetings, telephony, and AV systems.
• Provide end-user AV support during meetings and webinars as needed.
• Provision laptops and ensure connectivity for Seed Company staff.

Skills

Mac support

Windows support

iOS support

End-user support

AV technology

Meraki/Cisco

ITIL

Documentation

Vendor liaison

Education

Bachelor’s degree in Computer Science or related field

AWS certifications

Cisco CCNA

CompTIA Network+

Tools

Meraki network

Intune

Office 365 admin

Job description

Seed Company in Arlington, Texas seeks an IT Support Specialist to keep staff productive and systems online. You will respond quickly to issues, deliver friendly service, and serve as the face of technology for users.

The role covers support for Mac/Windows/iOS, collaboration tools, cloud and on‑premises services, and AV systems for meetings. Documentation and ITIL adherence are essential.