System Admin & Service Desk Specialist

Syncreon Consulting; Plano (TX); Vor Ort; USD 60.000 - 90.000; Vollzeit

Zusammenfassung

SmartRecruiters, Inc. in Plano, TX, is seeking an IT Operations / Application Support professional to join our team. You will support users, troubleshoot issues, and coordinate with multiple stakeholders across functions.

The role requires effective collaboration with U.S.-based teams and Korea-based Headquarters, strong English communication, and the ability to navigate cross-cultural environments. Familiarity with Jira and web-based integrations is a plus.

Qualifikationen

• Bachelor’s degree in IS, CS, Business Admin, Data Analytics, or related field.
• Experience in IT operations, application support or system administration.
• Strong communication to coordinate with US and Korea teams.

Aufgaben

• Provide IT operations or application support and troubleshooting.
• Coordinate with multiple stakeholders across U.S. and Korea HQ.
• Assist in implementing lightweight automation initiatives and integrations.

Kenntnisse

Jira

Ticketing systems

Web-based applications

Automation / low-code

Scripting

Ausbildung

Bachelor’s degree in Information Systems, Computer Science, Business Administration, Data Analytics, or a related field

Tools

Jira

Low-code/no-code platforms

Scripting languages

Jobbeschreibung

SmartRecruiters, Inc. in Plano, TX, is seeking an IT Operations / Application Support professional to join our team. You will support users, troubleshoot issues, and coordinate with multiple stakeholders across functions.

The role requires effective collaboration with U.S.-based teams and Korea-based Headquarters, strong English communication, and the ability to navigate cross-cultural environments. Familiarity with Jira and web-based integrations is a plus.