Switchboard Operator

MaineHealth Accountable Care Organization; Rockport (ME); On-site; USD 30,000 - 40,000; Part time

Job summary

A leading healthcare organization is seeking a part-time Switchboard Operator to ensure efficient communication within the hospital. Responsibilities include managing the paging system, responding to emergencies, and providing information to patients and visitors. The ideal candidate will have a high school diploma and customer service experience, with a commitment to fostering an inclusive environment.

Benefits

Paid parental leave

Flexible work policies

Student loan assistance

Well-being resources

Qualifications

• High School diploma or GED preferred.
• Related experience such as customer service or dispatch/switchboard operation is preferred.

Responsibilities

• Ensure prompt and efficient telephone communication within the organization.
• Manage the hospital's paging system and handle alarm systems.
• Respond to emergency situations and greet the public.

Skills

Computer and data entry experience

Education

High School diploma or GED

Job description

Location: Rockport, ME
Facility: Pen Bay Hospital
Schedule: Part Time
Shift: Evening
Job Category: Professional - Nonclinical
Req #: 33336
Date Posted: May 20, 2025

Job Description

The Switchboard Operator is responsible for ensuring prompt and efficient telephone communication within the organization. Key responsibilities include managing the hospital's paging system, handling hospital alarm systems, and responding to emergency situations. The role involves greeting the public, providing information to patients and visitors, and supporting communication needs across clinical care teams, security, and facilities.

Minimum Requirements

• High School diploma or GED preferred.
• Related experience such as customer service or dispatch/switchboard operation is preferred.

Skills and Abilities

• Computer and data entry experience, including familiarity with Microsoft Word, email, and internet communication, is preferred.

Additional Information

At MaineHealth, we value our care teams and foster an inclusive environment. We offer benefits like paid parental leave, flexible work policies, student loan assistance, and well-being resources. We are committed to investing in our staff and supporting your growth in a caring, collaborative setting.

All care team members are required to be vaccinated against Covid-19 and influenza, subject to legal exemptions.

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