Medical Receptionist (Remote)

Uniforce Staffing Solutions; New York (NY); Remote; USD 35,000 - 55,000; Full time

Job summary

An established industry player in mental health is looking for a remote medical receptionist to join their team. This indefinite, temporary position offers the opportunity to engage with clients, manage inquiries, and assist in the intake process. You will play a crucial role in ensuring clients receive the care they need while maintaining organized workflows. The ideal candidate will possess excellent customer service skills and a keen understanding of insurance coverage. If you're passionate about making a difference in mental health care, this role is perfect for you.

Qualifications

• Strong customer service skills and ability to collaborate effectively.
• Understanding of insurance details like deductibles and copayments.

Responsibilities

• Respond to inquiries regarding care and process intake documents.
• Verify medical insurance and assign clients to therapists.

Skills

Customer Service

Organizational Skills

Bilingual (English and Spanish)

Insurance Coverage Understanding

Education

High School Diploma

Degree in Psychology

Job description

Job Title: Remote Medical Receptionist

A reputable mental health clinic is seeking to hire a remote medical receptionist. This is an indefinite, temporary position with no scheduled end date. The main responsibilities include:

1. Responding to inquiries via phone, email, and text regarding receiving care.
2. Answering potential and existing clients' questions about their care.
3. Sending electronic intake forms from our EHR system, therapy notes.
4. Processing intake documents.
5. Verifying that medical insurance is active.
6. Assigning clients to therapists.
7. Reviewing therapist caseloads to identify openings for new clients.
8. Closing cases in the system to accommodate new clients.
9. Updating spreadsheets to organize workflow.
10. Performing additional duties as requested, based on your training and background, or as provided through further training.

Basic Requirements:

• Bilingual in English and Spanish is a plus but not required.
• High school diploma or degree in Psychology.
• Excellent customer service and organizational skills, with a willingness to collaborate with others.
• Ability to understand insurance coverage details such as deductibles, copayments, and coinsurance.