Virtual Receptionist - Work from home! at Back Office Betties Dallas, TX

Back Office Betties; Dallas (TX); Remote; USD 10,000 - 60,000; Full time

Job summary

A leading company in virtual receptionist services is seeking a Virtual Receptionist to work from home. This entry-level role involves handling calls for law firms, providing exceptional customer service, and requires a quiet home office. Ideal candidates are tech-savvy and detail-oriented. Paid training is provided, and various benefits are offered.

Benefits

Paid training

Internet reimbursement

Paid time off

Health, dental, vision insurance

401k

Wellness months

Team gatherings

Dream grants

Home purchase assistance

Qualifications

• Tech-savvy and service-oriented.
• Experience in customer service or telephone preferred.

Responsibilities

• Handle 90-120 calls daily for multiple law firms.
• Support with call handling, scheduling, and messaging.

Skills

Customer service

Problem solving

Attention to detail

Job description

Virtual Receptionist - Work from home! at Back Office Betties Dallas, TX

Join to apply for the Virtual Receptionist - Work from home! at Back Office Betties Dallas, TX role at Back Office Betties

This range is provided by Back Office Betties. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$16.00/hr - $16.00/hr

Job Description

You can see our full posting on Back Office Betties Careers Website: -Receptionist-Legal-Intake-Specialist?source=CareerSite

We are seeking a friendly, tech-savvy, confident, problem solver who is service-oriented to fill the role of virtual receptionist/legal intake specialist for our virtual call center. No legal experience required as we provide training. Ideal candidates will thrive working from home, have high attention to detail, and enjoy a fast-paced environment.

Our company is a boutique virtual receptionist service for law firms across the US and Canada. Our clients depend on us to be their first impression and voice. The Legal Intake Specialist plays a crucial role, handling 90-120 calls daily, supporting multiple law firms with call handling, scheduling, FAQ answering, messaging, and call transfers.

Core Values

• Do the right thing, even when it's hard
• Figure it out and get it done
• Be a goal digger
• Focus on the good of the whole
• Own the outcome, no excuses
• Always Be Curious

Requirements

• Complete our Culture Index survey
• Reside in AZ, NV, TX, PA, or FL
• Available for 8-hour shifts between 5am - 5pm PST, Monday-Friday
• Customer service or telephone experience preferred
• Quiet home office space
• Internet speeds of 75+ MBPS, wired Ethernet connection

Benefits

• No weekend work
• Work from home always
• Paid training
• Starting at $16/hr (non-bilingual), $18/hr (bilingual)
• Internet reimbursement
• Paid time off, holidays, sick leave, wellness leave
• Health, dental, vision insurance (full-time)
• 401k (full-time)
• Additional perks like wellness months, team gatherings, dream grants, home purchase assistance

Company Description

We are a boutique virtual receptionist and assistant service for law firms in the US and Canada, committed to providing exceptional customer service and continuous improvement.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative
• Industries: Administrative and Support Services