Swing-Shift Shelter Support Specialist

Volunteers of America Northern California and Northern Nevada; Sacramento (CA); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Paid holidays

Health insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Paid time off

Job summary

Volunteers of America Northern California and Northern Nevada is seeking a dedicated Swing Shift Support Staff for the Meadowview Navigation Center in Sacramento. You will help provide safe shelter for women experiencing homelessness, perform security tasks, and support daily operations with compassion and professionalism.

The role requires teamwork, the ability to de-escalate crises, clear communication, and reliable adherence to safety procedures.

Qualifications

• Teamwork skills are essential for coordinating with guests and staff.
• Ability to de-escalate crises and assist guests during emergencies.
• Strong oral and written communication for documenting incidents and updating records.
• Ability to assist people compassionately while maintaining professionalism.
• Organizational skills to manage multiple tasks and maintain safety.

Responsibilities

• Provide safety and security for shelter guests and staff.
• Coordinate meal prep, room assignments, and daily routines.
• Maintain logs, incident reports, and guest records accurately.
• Use de-escalation techniques to handle conflicts and emergencies.
• Report guest concerns to Case Management and management team.

Skills

Teamwork skills

De-escalation

Oral and written communication

Compassionate service

Organizational skills

Job description

Volunteers of America Northern California and Northern Nevada is seeking a dedicated Swing Shift Support Staff for the Meadowview Navigation Center in Sacramento. You will help provide safe shelter for women experiencing homelessness, perform security tasks, and support daily operations with compassion and professionalism.

The role requires teamwork, the ability to de-escalate crises, clear communication, and reliable adherence to safety procedures.