Evening Shelter Support Specialist — Women’s Shelter

Voa Ncnn; Sparks (NV); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Paid holidays

Vacation

Health insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability insurance

Job summary

VOA Northern California & Northern Nevada is seeking Swing Shift Support Staff for Our Place - Women's Shelter and Home. This role focuses on compassionate, professional service to residents, ensuring safety, cleanliness, and adherence to shelter rules while supporting daily routines and program objectives.

Responsibilities include coordinating meals, housing assignments, laundry, and inventory, plus clerical duties and resident assistance. CPR/First Aid within 90 days is required.

Qualifications

• Teamwork skills and strong communication are required.
• Ability to de-escalate crises and assist residents and staff in emergencies.
• Organizational and analytical decision-making abilities are essential.

Responsibilities

• Explain program rules to residents and ensure observance.
• Coordinate meal prep, bed assignments, showers, and laundry.
• Maintain awake shift coverage and engaging presence on grounds.
• Conduct wellness, safety, and sanitation checks as scheduled.
• Maintain daily reports and incident logs for program metrics.
• Perform housekeeping and closet/room prep to standards.
• Respond to questions and concerns from participants.
• Handle clerical duties: calls, emails, and filing.
• Keep clear communication with participants and staff.
• May perform other duties as assigned.

Skills

Teamwork

Oral and written communication

Crisis de-escalation

Organizational skills

Analytical decision-making

Job description

VOA Northern California & Northern Nevada is seeking Swing Shift Support Staff for Our Place - Women's Shelter and Home. This role focuses on compassionate, professional service to residents, ensuring safety, cleanliness, and adherence to shelter rules while supporting daily routines and program objectives.

Responsibilities include coordinating meals, housing assignments, laundry, and inventory, plus clerical duties and resident assistance. CPR/First Aid within 90 days is required.